At a Glance
- Tasks: Lead IT teams, manage applications, and enhance user support for a dynamic environment.
- Company: Join a leading tech firm in London with a focus on innovation.
- Benefits: Competitive salary, career growth, and a vibrant workplace culture.
- Other info: Opportunity to work with cutting-edge technology and global teams.
- Why this job: Make a significant impact in IT while leading talented teams.
- Qualifications: 10+ years in IT operations, strong leadership, and communication skills required.
The predicted salary is between 63000 - 77000 £ per year.
- Select how often (in days) to receive an alert: Create Alert
- Senior Manager/Vice President, Information System & Technology (Based in London, UK)
This position will lead and manage three critical IT functions: the Entrata Application Service Team, the End User Support Team, and administrative oversight of Corporate IT network and system resources based in London.
This role requires strategic leadership, operational excellence, and a strong understanding of enterprise IT service delivery
- Job Responsibilities
- 1. Entrata Application Service Management
- Establish and lead a dedicated team to support the Entrata application, ensuring high availability, performance, and user satisfaction.
- Oversee application lifecycle management including deployment, upgrades, incident resolution, and vendor coordination.
- Define and implement service level agreements (SLAs), KPIs, and continuous improvement initiatives.
- Collaborate with business stakeholders to align application capabilities with operational needs.
- 2. End User Support Team Leadership
- Manage the site end-user support function, ensuring timely and effective resolution of IT issues.
- Develop and enforce support policies, procedures, and standards to enhance user experience.
- Implement ITSM best practices and tools to streamline support operations.
- Lead training and development initiatives to build a high-performing support team.
- 3. Corporate IT Network & Systems Oversight (London)
- Provide administrative oversight for IT infrastructure resources located in London, including network, servers, storage, and security systems.
- Coordinate with infrastructure teams to ensure compliance, reliability, and scalability of systems.
- Support audits, risk assessments, and ensure adherence to corporate IT governance and cybersecurity policies.
- Act as the local escalation point for infrastructure-related issues and projects.
- Job Requirements
- Bachelor’s degree in Information Technology, Computer Science, or related field; Master’s degree preferred.
- Minimum 10-12 years of experience in IT operations, with at least 3 years in a managerial role.
- Proven experience managing enterprise applications and end-user support teams.
- Strong understanding of IT infrastructure, network systems, and cloud technologies.
- Excellent leadership, communication, and stakeholder management skills.
Preferred Skills
- Experience with Entrata or similar property management platforms.
- ITIL certification or equivalent service management credentials.
- Familiarity with global IT operations and cross-cultural team management.
- Strong analytical and problem-solving abilities
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Senior Manager/Vice President, Information System & Technology (Based in London, UK) employer: Mapletree Investments Pte Ltd
Mapletree Investments Pte Ltd is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the vibrant UK market. Employees benefit from comprehensive professional development opportunities, competitive remuneration, and a commitment to design excellence across diverse asset classes. Joining our team means being part of a forward-thinking organisation that values your contributions and supports your career growth in a dynamic environment.
Contact Details:
Mapletree Investments Pte Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager/Vice President, Information System & Technology (Based in London, UK)
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Mapletree Investments Pte Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Mapletree Investments Pte Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Mapletree Investments Pte Ltd!
✨Direct Apply to Mapletree Investments Pte Ltd
Let's not forget to apply directly through the Mapletree Investments Pte Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior Manager/Vice President, Information System & Technology (Based in London, UK)
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Mapletree Investments Pte Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Mapletree Investments Pte Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Mapletree Investments Pte Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
