Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage e-Billing systems, resolve queries, and provide top-notch customer service.
- Company: Join the Maples Group, a leading firm in financial and legal services with a global presence.
- Benefits: Enjoy hybrid working, comprehensive health coverage, competitive vacation, and professional development opportunities.
- Why this job: Be part of a diverse team in a merit-based culture that values collaboration and growth.
- Qualifications: Strong data input skills, good IT knowledge, and a proactive attitude are essential.
- Other info: Entry-level position with opportunities for career development in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
The Maples Group is a standard bearer in financial and legal services, trusted by many of the world’s largest hedge fund managers, private equity firms and international corporations.
Our distinction flows from our carefully curated team: 2,500+ professionals characterised by tenacity, ethics and exacting excellence. Operating in key financial centres across the Americas, Asia, Europe and the Middle East, our international presence offers a unique springboard for career development and cross-cultural immersion. Our side-by-side financial and legal services are similarly ripe for interdisciplinary learning and growth.
The Maples Group looks to add a Leeds based E-Billing Administrator to our team and invites eager and qualified candidates to apply. We are committed to diversity, inclusion and equality of opportunity as we attract, retain and develop world-class talent.
Who We Seek
Our merit-based culture suits professionals in pursuit of boundless careers and lives. Beyond their acumen, team members are collaborative and conscientious, bringing a healthy sense of drive and purpose to each interaction and to all aspects of their work.
About the Role
The E-Billing Administrator reports to the E-Billing Supervisor and will be responsible for administering all e-Bill systems firm wide, adhering to processes, query management and support and information relay to fee earners and management. Primary responsibilities include:
- Manage end to end process of administration client uploads onto the relevant eBilling platforms as requested
- Maintenance of eBilling mailboxes and ensuring queries are resolved on a timely basis
- Client reconciliation reports are updated and maintained on a regular basis
- Provide a high level of professional customer service to internal and external customers appropriate to a highly regarded international Law Firm
- The ability to challenge key stakeholders both internal and external and build and maintain relationships
- Ensure client accruals are entered into the eBilling platforms timely and accurately based on clients timeframes
- Provide support as and when required to the specialists
EXPERIENCE
What You Bring
In addition to indisputably high ethical standards and autonomy, the ideal candidate possesses the following:
- Excellent data input skills with first time accuracy
- Good IT skills and experience on financial applications. General technological awareness
- Experience of legal billing (preferred but not essential)
- Ability to work well under pressure and meet deadlines
- Experience of working in a multi-currency environment (preferred but not essential)
- Experience of working in a shared service environment (preferred but not essential)
- Competent Excel and Word user
- Self-motivated, pro-active and driven to improve at all times
- A team player, capable of working together towards a common target
- Deliver a \’can do\’ and proactive approach at all times
BENEFITS & REWARDS
The most enduring professional relationships are reciprocal relationships. The Maples Group prioritises employee health and wellbeing. Depending on your location, we offer a range of benefits, including:
- Hybrid Working
- Comprehensive health coverage (medical, dental and optical)
- Competitive vacation packages
- Educational assistance and professional development programmes
- Savings or pension plan
- Life insurance
- Travel insurance
- Global mental wellness programme
- Sports clubs and social events
ABOUT MAPLES GROUP
Over five decades, the Maples Group has grown from modest beginnings into one of the world\’s preeminent professional services firms, offering specialised fiduciary, fund administration, regulatory and compliance, entity formation and management and legal services on the laws of the British Virgin Islands, the Cayman Islands, Ireland, Jersey and Luxembourg.
Maples’ standard policy to undertake various background screening checks, including criminal records checks, on all applicants to whom a conditional job offer is made. Maples will only ask applicants to disclose a past criminal conviction when a conditional job offer is made. If you have a criminal record it does not mean that your job offer will be automatically withdrawn. Maples will make all job offer decisions on a case by case basis and will take a number of factors into account, such as the role that you are applying for and the nature and circumstances of the past offence. You will have the opportunity to discuss the matter with Maples before a decision is made.
Disclaimer: All personal information collected during the application process will be used for recruitment-related purposes only. Please refer to our Job Applicant Privacy Notice at maples.com/privacy for details on how we handle personal information relating to job applicants.
#J-18808-Ljbffr
eBilling Administrator employer: Maples Group
Contact Detail:
Maples Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eBilling Administrator
✨Tip Number 1
Familiarise yourself with eBilling systems and platforms commonly used in the legal sector. Understanding how these systems work will not only help you during the interview but also demonstrate your proactive approach to learning.
✨Tip Number 2
Network with professionals in the legal and financial services sectors. Attend industry events or join relevant online forums to connect with people who can provide insights about the role and potentially refer you.
✨Tip Number 3
Prepare to discuss your experience with data management and customer service. The role requires a high level of professionalism, so be ready to share examples of how you've successfully handled client queries in the past.
✨Tip Number 4
Research the Maples Group's culture and values. Understanding their commitment to diversity, inclusion, and professional development will allow you to tailor your responses in the interview to align with their ethos.
We think you need these skills to ace eBilling Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the eBilling Administrator role. Focus on your data input skills, IT proficiency, and any experience in legal billing or financial applications.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the Maples Group. Mention specific aspects of the job description that resonate with you and explain how your background makes you a great fit.
Highlight Relevant Experience: In your application, emphasise any previous roles where you managed queries, provided customer service, or worked under pressure. Use specific examples to demonstrate your ability to meet deadlines and maintain accuracy.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the eBilling Administrator position.
How to prepare for a job interview at Maples Group
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of an eBilling Administrator. Familiarise yourself with the eBilling systems and processes mentioned in the job description, as this will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your IT Skills
Since the role requires good IT skills and experience with financial applications, be prepared to discuss your technical abilities. Bring examples of how you've used technology in previous roles, especially in data input and management, to highlight your competence.
✨Demonstrate Customer Service Skills
The Maples Group values high-level professional customer service. Be ready to share experiences where you've provided excellent service to clients or colleagues, particularly in resolving queries or managing relationships, as this will show you align with their values.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle pressure. Think of examples from your past experiences where you successfully managed tight deadlines or complex situations, as this will showcase your ability to thrive in a fast-paced environment.