Senior Manager, Operational Resilience

Senior Manager, Operational Resilience

Full-Time On-site
Maples Group - Legal Services

OVERVIEW The Maples Group is a standard bearer in financial and legal services, trusted by many of the world’s largest hedge fund managers, private equity firms and international corporations. Our distinction flows from our carefully curated team: 2,500+ professionals characterised by tenacity, ethics and exacting excellence. Operating in key financial centres across the Americas, Asia, Europe and the Middle East, our international presence offers a unique springboard for career development and cross-cultural immersion. Our side‑by‑side financial and legal services are similarly ripe for interdisciplinary learning and growth. The Maples Group looks to add a London or Dublin based Senior Manager, Operational Resilience to our team and invites eager and qualified candidates to apply. We are committed to diversity, inclusion and equality of opportunity as we attract, retain and develop world‑class talent. Who We Seek Our merit-based culture suits professionals in pursuit of boundless careers and lives. Beyond their acumen, team members are collaborative and conscientious, bringing a healthy sense of drive and purpose to each interaction and to all aspects of their work. About the Role Own the governance, oversight, and regulatory reporting for the firm’s Operational Resilience programme across the Maples group operating jurisdictions. Drive strategic planning and tactical implementation for global operational resilience. Support compliance with regulations, standards, and frameworks such as the Digital Operational Resilience Act (DORA), and related ISO standards. Establish and maintain policies, standards, and control frameworks; deliver practical solutions to protect the business, provide high-quality business level advisory to senior leadership; and embed a culture of resilience across the enterprise and supply chain. Collaborate with the Business Continuity, Crisis Management, Information Security, and broader Risk, Compliance and Legal functions as well as impacted business areas. Key responsibilities include: 1) Governance, Framework to be available for regulatory inspection. Coordinate regulatory submissions with Compliance and impacted boards, requests for information, and responses to regulatory findings; track remediation to closure. 3) MI, Metrics ensure accuracy, timeliness, and clear narrative. 4) Mapping, Business Services partner with Compliance for risk-based assurance; and liaise with Internal Audit on their independent testing requirements. 6) Incident Management ensure recurring issues are addressed through targeted remediation and governance follow-up. 7) ICT Third‑Party Resilience support control design for multi-vendor/geo diversification and resilience attestation. 8) Stakeholder Engagement drive shared accountability across IT, Risk, Cyber, BCM, Compliance, Procurement, and Business Units. Design and deliver targeted training and awareness (by role and function), including playbooks, decision rights, and executive exercises. 9) Tools, Data improved audit outcomes. Clear, consistent MI and Board reporting with measurable resilience improvements. EXPERIENCE What You Bring In addition to indisputably high ethical standards and autonomy, the ideal candidate possesses the following: 7–10+ years in Operational Resilience, Operational Risk, Business Continuity, IT/Cyber Risk, or Compliance within financial services (banking, payments, market infrastructure, asset/wealth). Demonstrable experience implementing DORA requirements and related (IBS, impact tolerances, scenario testing, self-assessment). Strong background coordinating major incidents, regulatory interactions, and cross‑functional programmes. Knowledge Deep familiarity with DORA (ICT risk management, incident reporting, digital operational resilience testing, ICT TPRM, information sharing). Understanding of BCMS (ISO 22301), cyber incident response, third-party risk, cloud resilience, and data centre/telecom dependency risk. Skills Exceptional written and verbal communication; concise executive and Board reporting. Advanced analytical and MI dashboard capabilities; strong problem‑solving and project/program management. Ability to influence and lead in matrixed environments; credible second‑line challenge. Comfortable with GRC/IRM tools (e.g. ServiceNow), data analysis, and documentation control. Qualifications (Preferred) Degree in Risk Management, Information Security, Business, or related field. Professional certifications: ISO 22301 Lead Implementer/Auditor, CBCP/MBCI, CRISC/CISM/CISSP, ITIL, PMP/PRINCE2. BENEFITS

Senior Manager, Operational Resilience employer: Maples Group - Legal Services

The Maples Group is an exceptional employer, offering a dynamic work culture in Leeds that fosters collaboration and innovation. With a strong emphasis on employee growth, you will have access to comprehensive training and development opportunities while leading a dedicated team of E-Billing Administrators. Enjoy the unique advantage of working in a supportive environment that values your contributions and encourages process optimisation for meaningful impact.

Maples Group - Legal Services

Contact Details:

Maples Group - Legal Services Recruitment Team