The Maples Group is seeking a Leeds-based IT Service Desk Analyst to support the global service desk, handle end-user requests, and resolve incidents with a focus on minimal disruption to business activities. You will log and track tickets, escalate when needed, and contribute to knowledge bases.
Based in our Leeds office, you will work a day shift 8am–4:30pm in a dynamic, professional services environment, leveraging Citrix, ServiceNow and Office 365 to support users across the organization.
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Service Desk Analyst: IT Support & Troubleshooting in Leeds employer: Maples Group - Legal Services
The Maples Group is an exceptional employer, offering a dynamic work culture in Leeds that fosters collaboration and innovation. With a strong emphasis on employee growth, you will have access to comprehensive training and development opportunities while leading a dedicated team of E-Billing Administrators. Enjoy the unique advantage of working in a supportive environment that values your contributions and encourages process optimisation for meaningful impact.
Contact Details:
Maples Group - Legal Services Recruitment Team
