E-Billing Analyst

OVERVIEW The Maples Group is a standard bearer in financial and legal services, trusted by many of the world’s largest hedge fund managers, private equity firms and international corporations. Our distinction flows from our carefully curated team: 2,500+ professionals characterised by tenacity, ethics and exacting excellence. Operating in key financial centres across the Americas, Asia, Europe and the Middle East, our international presence offers a unique springboard for career development and cross-cultural immersion. Our side-by-side financial and legal services are similarly ripe for interdisciplinary learning and growth. The Maples Group looks to add a Cayman Islands based E-Billing Analyst to our team and invites eager and qualified candidates to apply. We are committed to diversity, inclusion and equality of opportunity as we attract, retain and develop world-class talent.

Who We Seek Our merit-based culture suits professionals in pursuit of boundless careers and lives. Beyond their acumen, team members are collaborative and conscientious, bringing a healthy sense of drive and purpose to each interaction and to all aspects of their work.

About the Role The E-Billing Analyst plays a critical role within the Finance function of a leading global law firm, ensuring the successful submission and acceptance of electronic bills through client e-billing platforms. The role holder will be responsible for managing the end-to-end e-billing process, resolving rejections and queries, and liaising closely with fee-earning teams to maintain billing accuracy and ensure timely revenue collection. Given the firm’s international presence, the role may involve working across multiple time zones and collaborating with teams in various jurisdictions to meet client-specific billing requirements and deadlines.

• Manage the submission of electronic bills to clients via e-billing platforms, ensuring timely and accurate delivery in accordance with client guidelines
• Monitor e-bill status and proactively identify rejections, discrepancies, and errors; investigate root causes and implement corrective actions to achieve successful acceptance
• Liaise with fee-earning teams (partners, associates, secretaries and billing teams) to obtain accurate billing data, resolve queries, and ensure compliance with client billing requirements
• Maintain up-to-date knowledge of client-specific e-billing rules, rate arrangements, and LEDES format requirements
• Work closely with the wider Finance and Revenue teams to support cash collection targets and reduce aged work-in-progress
• Manage high volumes of e-bills, prioritising workload effectively to meet SLAs
• Identify opportunities to improve e-billing processes and contribute to automation and efficiency initiatives

EXPERIENCE In addition to indisputably high ethical standards and autonomy, the ideal candidate possesses the following:

• Demonstrable experience in an e-billing, legal billing, or revenue-related role, ideally within a law firm or professional services environment
• A solid understanding of e-billing workflows, including bill submission, validation, rejection management, and resubmission processes
• Familiarity with LEDES billing formats (including LEDES 1998B and LEDES 2000) and UTBMS task and activity codes
• Previous experience using Aderant and/or Bill Blast would be advantageous.
• Familiarity with major e-billing platforms such as Legal Tracker (Thomson Reuters), Tymetrix/CounselLink (Wolters Kluwer), Collaborati (BrightFlag), or similar vendor systems
• A background in finance, accounting, or legal billing, with relevant qualifications such as AAT, ACCA (part-qualified), or an equivalent qualification considered advantageous
• Excellent written and verbal communication skills, with the ability to engage effectively with fee earners, clients, and finance colleagues at all levels
• Strong problem-solving and analytical skills, with the ability to investigate rejection reasons, identify patterns, and implement sustainable solutions
• Exceptional attention to detail and accuracy in data entry and bill review
• Ability to manage competing priorities and work under pressure to meet tight, recurring deadlines
• Strong organisational skills with the capacity to handle high volumes of transactions efficiently
• Proficiency in Microsoft Office applications, particularly Excel
• A proactive, self-motivated approach with the ability to work both independently and as part of a team
• Flexibility to work across multiple time zones, as required, to support the firm’s global operations

BENEFITS & REWARDS The most enduring professional relationships are reciprocal relationships. The Maples Group prioritises employee health and wellbeing. Depending on your location, we offer a range of benefits, including:

• Comprehensive health coverage (medical, dental and optical)
• Competitive vacation packages
• Educational assistance and professional development programmes
• Savings or pension plan
• Life insurance
• Travel insurance
• Global mental wellness programme
• Sports clubs and social events

ABOUT MAPLES GROUP Over five decades, the Maples Group has grown from modest beginnings into one of the world's preeminent professional services firms, offering specialised fiduciary, fund administration, regulatory and compliance, entity formation and management and legal services on the laws of the British Virgin Islands, the Cayman Islands, Ireland, Jersey and Luxembourg.