At a Glance
- Tasks: Lead admin operations, manage recruitment, and support a welcoming environment for residents.
- Company: Maples Care Home, part of Care Concern Group, dedicated to outstanding care.
- Benefits: Competitive pay at £14.50/hour, full-time hours, and a supportive team culture.
- Why this job: Make a real difference in residents' lives while developing your admin skills.
- Qualifications: Experience in care home administration and strong organisational skills required.
- Other info: Join a family-owned company with over 130 care homes across the UK.
The predicted salary is between 28 - 30 £ per hour.
Maples Care Home is a purpose-built nursing home in Bexleyheath, set over three floors and designed to combine modern facilities with a warm, homely atmosphere. The home offers 75 spacious ensuite bedrooms where residents are encouraged to personalise their space, creating a comfortable and supportive environment.
The Maples is seeking an experienced Business Administrator with care home experience to play a central role in the smooth, compliant, and welcoming operation of the home. This is a key position within the internal management structure. Working closely with the Home Manager, you will provide administrative leadership, oversee recruitment processes, and line manage the Reception team, ensuring the home is organised, professional, and well-supported at all times. This role suits an Administrator who understands the pace, complexity, and regulatory demands of a care home environment and who takes pride in running strong systems that enable great care to be delivered.
As Business Administrator, you will be the operational backbone of the home. From first impressions and recruitment coordination to contracts, compliance, and payroll administration, your work will directly support residents, families, and the wider team. You will be visible, approachable, and detail-focused — someone who understands that strong administration underpins quality, safety, and confidence across the service. This is a hands-on role requiring presence, organisation, and the ability to manage competing priorities with professionalism and calm.
Your Key Responsibilities
- Act as first point of contact for visitors, residents, families, and candidates
- Manage end-to-end recruitment administration and safer recruitment compliance
- Line manage Reception staff and support front-of-house standards
- Maintain enquiry, recruitment, and administrative databases
- Oversee residents’ agreements, staff contracts, E-learning, and compliance records
- Support payroll administration and general office management
- Work closely with the Home Manager as part of the internal management team
About You
You have previous care home administrative experience and a strong understanding of recruitment processes within health or social care. You are highly organised, confident with systems, and comfortable managing sensitive information. You communicate clearly, build positive relationships, and remain calm under pressure. You take pride in doing things properly, bringing structure, consistency, and professionalism to everything you do.
What This Home Needs
- Reliable and detail-focused
- Confident managing recruitment and compliance
- Comfortable in a busy, fast-paced environment
- Approachable, professional, and organised
- Motivated by supporting high standards of care
About Care Concern Group
The Maples is part of Care Concern Group, a family-owned provider with over 130 care homes across the UK. We believe strong leadership and robust systems are essential to delivering outstanding care. Our values guide everything we do: Trust | Respect | Passion | Kindness | Inclusivity. If you’re an experienced care home Administrator looking for a role where your work genuinely makes a difference, we’d love to hear from you. Apply today and become a key part of our management team.
Business Administrator in Bexleyheath employer: Maples Care Home
Contact Detail:
Maples Care Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administrator in Bexleyheath
✨Tip Number 1
Network like a pro! Reach out to your connections in the care home sector and let them know you're on the lookout for a Business Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the Maples Care Home and understanding their values. Show us that you’re not just another candidate, but someone who genuinely aligns with their mission of delivering outstanding care.
✨Tip Number 3
Practice your responses to common interview questions, especially around recruitment processes and compliance. We want to see that you can handle the fast-paced environment and bring structure to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at the Maples.
We think you need these skills to ace Business Administrator in Bexleyheath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Administrator role. Highlight your care home experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your previous experiences make you the perfect fit for The Maples. We love a personal touch, so let your personality come through!
Showcase Your Organisational Skills: As a Business Administrator, organisation is key. In your application, give examples of how you've successfully managed competing priorities in the past. We want to know how you keep things running smoothly, even in a busy environment!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at The Maples!
How to prepare for a job interview at Maples Care Home
✨Know the Care Home Environment
Familiarise yourself with the specific challenges and regulations of a care home setting. Understand how your role as a Business Administrator supports the overall care quality and compliance, and be ready to discuss how your previous experience aligns with these needs.
✨Showcase Your Organisational Skills
Prepare examples that highlight your ability to manage multiple tasks and priorities effectively. Think about times when you’ve successfully coordinated recruitment processes or maintained compliance records, and be ready to share these stories during the interview.
✨Demonstrate Your Communication Style
As the first point of contact for visitors and families, your communication skills are crucial. Practice articulating your thoughts clearly and confidently, and consider how you can convey warmth and professionalism in your responses.
✨Ask Insightful Questions
Prepare thoughtful questions about the home’s operations, team dynamics, and expectations for the Business Administrator role. This shows your genuine interest in the position and helps you assess if the environment aligns with your values and work style.