At a Glance
- Tasks: Join us as a Motor Claims Handler and learn to manage motor claims with full training.
- Company: Verisk is a global leader in data analytics for the insurance industry, recognised as a top employer.
- Benefits: Enjoy hybrid working options, career progression, and a supportive workplace culture.
- Other info: Be part of a diverse team at a company celebrated for its inclusive and innovative environment.
- Why this job: This role offers hands-on experience, a vibrant team culture, and the chance to make a real impact.
- Qualifications: No prior experience needed; just bring your enthusiasm, attention to detail, and willingness to learn.
The predicted salary is between 20000 - 30000 £ per year.
As a Motor Claims Handler, you will be responsible for proactively managing the claim in terms of the damage sustained to the claimant’s vehicle from the accident. Focusing on reducing any hire periods by monitoring and working to tight deadlines to ensure the claimant is put back into their pre-accident position as quickly and efficiently as possible, whilst ensuring our customer does not incur any unnecessary further costs.
You will also need to liaise with engineers, Brokers, Policy Holders, third party companies and/or garages over the phone and occasionally via email/ letter to review the accident circumstances and investigate who is liable for the incident.
Motor Claims Handler in Norwich employer: Maplecroft
At Verisk, we are proud to be recognised as one of the World’s Best Employers, offering a supportive and inclusive work culture that prioritises employee development and progression. Based in Norwich, our hybrid working model allows for flexibility while you receive comprehensive training to excel as a Motor Claims Handler. Join us to be part of a dynamic team where your contributions are valued, and you can build a rewarding career with ample growth opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Motor Claims Handler in Norwich
✨Tip Number 1
Familiarise yourself with the basics of motor claims handling. Understanding common terminology and processes can give you a head start during interviews and training.
✨Tip Number 2
Practice your active listening skills. Since you'll be handling calls, being able to listen attentively and respond appropriately will set you apart from other candidates.
✨Tip Number 3
Show enthusiasm for learning. During your interactions with us, express your eagerness to develop your skills and grow within the company, as we value proactive learners.
✨Tip Number 4
Research our company culture and values. Being able to articulate how your personal values align with ours can make a strong impression during the selection process.
We think you need these skills to ace Motor Claims Handler in Norwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant skills such as attention to detail, organisation, and time management. Even if you lack direct experience in claims handling, emphasise any transferable skills that demonstrate your ability to learn and adapt.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention why you are interested in becoming a Motor Claims Handler and how your personal qualities align with the company's values of learning and inclusivity.
Showcase Your Soft Skills:Since this role requires active listening and empathy, provide examples in your application that demonstrate these skills. Discuss situations where you've effectively managed calls or resolved conflicts, even if they are from non-work experiences.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Motor Claims Handler position.
How to prepare for a job interview at Maplecroft
✨Show Your Attention to Detail
As a Motor Claims Handler, attention to detail is crucial. During the interview, provide examples of how you've demonstrated this skill in past experiences, even if they are not directly related to claims handling.
✨Demonstrate Proactivity and Organisation
Employers are looking for candidates who can manage their time effectively. Share instances where you took the initiative to solve a problem or organised tasks to meet deadlines, showcasing your proactive nature.
✨Practice Active Listening
Since the role involves handling calls, it's important to show that you can listen actively. During the interview, make sure to engage with the interviewer, summarising their points to demonstrate your understanding and empathy.
✨Express Your Willingness to Learn
This position is a trainee role, so showing enthusiasm for learning is key. Talk about your eagerness to develop new skills and ask questions during the interview to highlight your commitment to personal growth.
