Used Car Manager for Busy Dealership (Serious Inquiries Only)

Maplecrest is looking for a Sales Manager to join our team in our Vauxhall office. The Sales Manager is responsible for setting the goals of the department, understanding the importance of building and maintaining relationships, overseeing the budget, motivating the team, and projecting an environment of continuous learning. The ideal candidate will provide coaching and leadership to those on the sales team. This role will motivate and guide the team towards reaching all sales goals. He/she will assign territories, report to senior Sales leadership on achievements, and mentor the junior sales team members. This person will also display tremendous leadership experience, strong customer service skills, and proven negotiating skills.

Qualifications

• Minimum of three years of experience in automotive sales.
• Proven track record of achieving sales targets and increasing profitability.
• At least one year of prior used vehicle sales experience and a broad knowledge of all types of vehicles.
• Three years of managing inventory at a dealership level.
• Reliable and presentable in business attire, representing in a professional manner.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.
• Experience providing outstanding customer service by showcasing expertise, fostering trust, and growing customer satisfaction.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Open to constructive feedback to improve performance and development.
• Flexible with work scheduling and availability to work weekends and holidays.
• Strong computer and multitasking skills, including Microsoft Office.
• Operate a clean, organized, presentable workplace with a strong attention to detail.
• High school diploma or the equivalent.
• Valid driver’s license and a clean driving record.

Responsibilities

• Monitor and manage dealership inventory of used car vehicles.
• Daily review of outbound emails & incoming leads on used cars leads in our Eleads CRM.
• Establish standards for appraising and perform the appraising function.
• Strong understanding of market conditions, learning new ways to acquire vehicles.
• Weekly communication with management on trade-in vehicles.
• Help the sales team effectively close customers and build relationships.
• Working knowledge of industry software and inventory management tools and CRM.
• Establish recommended unit sales and dollar gross profit objectives for daily operating control.
• Organize and direct sales meetings, counseling and training the sales force.
• “Walk the lot” making sure all cars are front-line ready: Year stickers, plate frames, line straight and adding and removing wholesale units.
• Approve sales contracts and assist in closing.
• Review advertising and promotional plans with salespersons.
• Prepare forecasts for daily operating control.
• The Used Car Manager will continue to nurture the sales team with resources to further their car knowledge with the goal of assisting the customer with a positive car buying experience.

Benefits

• 401k Plan
• Paid time off (PTO)
• Competitive Pay Plans
• Health Insurance
• Dental Insurance
• Vision Plans

Equal Employment Opportunity. Maplecrest Ford Lincoln does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by law. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Maplecrest Ford Lincoln will be based on merit, qualifications and abilities.

The statements included in the job description are intended to outline the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.