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- Tasks: Assist customers in selecting the right automotive services and ensure a smooth service experience.
- Company: Join Maplecrest, a top-rated Ford/Lincoln service department known for its exceptional team and customer care.
- Benefits: Enjoy competitive pay, 401(k), medical insurance, paid vacations, and a positive work environment.
- Why this job: Be part of a supportive team, earn top-tier income, and make a real impact on customer satisfaction.
- Qualifications: Preferred experience in sales and automotive service; high school diploma or equivalent is a plus.
- Other info: Full-time position with paid training; located in Vauxhall, NJ.
The predicted salary is between 60000 - 120000 £ per year.
Service Advisor Needed For Top-Rated Ford/Lincoln Service Department in NY/NJ Region. Wanted: Only the Best. If you believe you are the best at what you do, this is your career and place!
Here is What We Offer:
- No heat from customers at the service counter
- Technicians that can and will produce
- Employees with an average of 10+ years with the dealership
- Over 3.5 hours per repair order
- Large Fleet of loaner cars
- Ability to fix the car the first time
- The chance to work with the best team in the industry
You will fit in here if you are:
- Empathetic with the customer
- Able to help customers select the right choice for their car while being understanding of their situation
- A team leader and coach
- Setting the pace in the shop, as well as the mood
- Able to understand how to interact well with the technicians
- Able to resolve problems quickly
- Trustworthy
- Organized
- A people person with a likable personality
- A person with integrity
- Ability to multi-task
- One who makes a good impression
- One who smiles!
- A person with a nice, clean appearance
- One who believes in preventive maintenance
- One who genuinely cares about making the customer happy
- One who follows up on items and does not procrastinate
- One who has good knowledge of cars
- One who maintains their car very well, keeping it clean and neat inside
We offer a combination of salary and commissions, along with benefits including:
- 401(k) plan
- Medical and dental insurance
- Paid vacations
Job Type: Full-time
Pay: $70,000 - $150,000 per year
Bonus pay - Commission pay
Schedule: Monday to Friday, Weekends
Experience: Sales: 1 year (Preferred), Automotive Service Experience: 1 year (Preferred)
Education: High school diploma or equivalent (Preferred)
Language: Open
Work Location: Vauxhall, NJ
Paid Training: Yes
Company's Website: www.Maplecrestcars.com
Do you want:
- To be in the top 5% of earners in the United States?
- Earn a salary enabling you to own a home and have a new car in the driveway?
- An upward career path?
- A positive work environment?
- Be valued for the effort that you put into your job?
Then, Maplecrest is the place for you!
Equal Employment Opportunity: Maplecrest Ford Lincoln does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by law. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Maplecrest Ford Lincoln will be based on merit, qualifications and abilities.
The statements included in the job description are intended to outline the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Automotive Service Advisor Wanted ASAP employer: Maplecrest Ford Lincoln
Contact Detail:
Maplecrest Ford Lincoln Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor Wanted ASAP
✨Tip Number 1
Familiarise yourself with the Ford and Lincoln brands, as well as their service protocols. This knowledge will not only help you in conversations during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your people skills by preparing examples of how you've successfully resolved customer issues in the past. Being empathetic and understanding is key for this position, so be ready to discuss your approach to customer service.
✨Tip Number 3
Network with current or former employees of Maplecrest Ford Lincoln. They can provide insights into the company culture and what it takes to succeed as a Service Advisor, which can give you an edge in your application.
✨Tip Number 4
Prepare to discuss your organisational skills and ability to multitask. Think of specific instances where you managed multiple responsibilities effectively, as this is crucial for the fast-paced environment of a service department.
We think you need these skills to ace Automotive Service Advisor Wanted ASAP
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in automotive service and customer relations. Emphasise any previous roles where you demonstrated empathy, problem-solving skills, and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to customer satisfaction. Mention specific examples of how you've successfully resolved customer issues or led a team.
Highlight Relevant Skills: In your application, clearly outline skills that match the job description, such as multi-tasking, organisation, and communication. Use keywords from the job posting to ensure your application stands out.
Showcase Your Knowledge: Demonstrate your knowledge of cars and automotive maintenance in your application. This could be through mentioning personal experiences or certifications that relate to the role.
How to prepare for a job interview at Maplecrest Ford Lincoln
✨Show Your Empathy
As an Automotive Service Advisor, being empathetic is key. During the interview, demonstrate your ability to understand and relate to customer concerns. Share examples of how you've successfully handled customer issues in the past.
✨Highlight Your Team Leadership Skills
This role requires someone who can lead and motivate a team. Be prepared to discuss your experience in coaching others and setting a positive tone in the workplace. Mention specific instances where you’ve taken the lead in a challenging situation.
✨Demonstrate Your Automotive Knowledge
Having a solid understanding of cars is crucial for this position. Brush up on automotive terminology and common issues. You might be asked technical questions, so showing that you know your stuff will impress the interviewers.
✨Dress to Impress
First impressions matter! Make sure to present yourself neatly and professionally. A clean appearance not only reflects well on you but also aligns with the dealership's standards. Remember, a smile goes a long way!
