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- Tasks: Lead a dynamic team to enhance customer-driven programs and improve execution processes.
- Company: A leading real-time location platform with a focus on innovation.
- Benefits: Competitive salary, career growth opportunities, and a vibrant work culture.
- Why this job: Make a significant impact by transforming teams and advocating for customers.
- Qualifications: 10+ years in technical program management with strong leadership skills.
- Other info: Based in Greater London, offering a fast-paced and rewarding environment.
The predicted salary is between 48000 - 72000 £ per year.
A leading real-time location platform is seeking a seasoned Leader to head their EMEA Technical Program Management organization. This role demands transforming a high-pressure team into a disciplined unit focused on customer advocacy and operational excellence.
The ideal candidate has over 10 years of experience in technical program management with strong leadership and change management skills.
Responsibilities include:
- Improving team execution processes
- Managing high-stakes customer issues
- Fostering a customer-centric culture
This position is based in Greater London.
EMEA TPM Leader: High-Impact, Customer-Driven Programs employer: Mapbox
Contact Detail:
Mapbox Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EMEA TPM Leader: High-Impact, Customer-Driven Programs
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a role. You never know who might have the inside scoop on opportunities that aren't advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their customer-centric approach and think of examples from your experience that showcase your leadership and change management skills.
✨Tip Number 3
Practice your pitch! Be ready to explain how you can transform a high-pressure team into a disciplined unit. Highlight your past successes in improving execution processes and managing customer issues.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and aspirations. Plus, it shows you're serious about joining our team!
We think you need these skills to ace EMEA TPM Leader: High-Impact, Customer-Driven Programs
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in technical program management and any leadership roles you've held. We want to see how your background aligns with our focus on customer advocacy and operational excellence.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can transform our team. Share specific examples of how you've managed high-stakes customer issues in the past.
Showcase Your Leadership Skills: We’re looking for someone who can lead and inspire. In your application, make sure to highlight your change management skills and any successful transformations you've led. This will help us see your potential impact on our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Mapbox
✨Know Your Stuff
Make sure you brush up on your technical program management knowledge. Understand the latest trends in real-time location platforms and be ready to discuss how your experience aligns with the company's goals. This shows that you're not just a leader, but also someone who stays current in the field.
✨Showcase Your Leadership Skills
Prepare examples of how you've transformed teams in high-pressure environments. Be ready to share specific instances where your leadership made a difference, especially in fostering a customer-centric culture. This will demonstrate your capability to lead the EMEA Technical Program Management organisation effectively.
✨Emphasise Customer Advocacy
Since the role focuses on customer advocacy, think of ways you've successfully managed high-stakes customer issues in the past. Highlight your approach to resolving conflicts and ensuring customer satisfaction, as this will resonate well with the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's vision for the EMEA region and how they measure operational excellence. This not only shows your interest in the role but also gives you a chance to assess if the company’s values align with yours.
