At a Glance
- Tasks: Support and improve operational processes in a dynamic insurance environment.
- Company: Join a growing insurance organisation with a focus on collaboration.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Work with diverse teams and gain valuable experience in the insurance sector.
- Why this job: Make a real impact by enhancing processes and driving operational change.
- Qualifications: Experience in operations or business support, preferably in regulated environments.
The predicted salary is between 30000 - 40000 € per year.
Map Room is partnering with a growing insurance organisation to appoint an Operations Support professional to join their Operations function in Gloucestershire. This is an excellent opportunity for an individual with experience in operations, business support, process improvement, or business change within a regulated environment. The ideal candidate should enjoy enhancing processes, facilitating operational changes, and collaborating across different departments within the business.
The Role: You will support the smooth operation, improvement, and controlled delivery of operational processes across the organisation. This will involve working closely with the Operations, Sales, Customer Service, IT, and technical teams.
Key Responsibilities Include:
- Supporting operational process improvements and change initiatives
- Identifying process inefficiencies and recommending practical solutions
- Assisting with system and operational change rollouts
- Acting as a liaison between business users and technical teams
- Assisting with testing, requirements gathering, and issue management
- Supporting operational governance and stakeholder communication
- Working across platforms, including Salesforce and Instanda
Key Experience Required:
- Experience in operations, business support, process improvement, or business change
- Experience in insurance, financial services, or regulated environments is advantageous
- Strong stakeholder communication and problem-solving skills
- Experience supporting operational change or system implementations
- Organised, proactive, and improvement-focused mindset
- Experience with CRM or policy administration systems is desirable
For a confidential discussion or additional information, please apply directly or get in touch.
Operations Support employer: Map Room
Join a dynamic and growing insurance organisation in Tewkesbury, where you will be part of a collaborative and supportive work culture that values process improvement and operational excellence. With a focus on employee development, this role offers opportunities for professional growth and the chance to make a meaningful impact across various departments. Enjoy the benefits of a hybrid working model, allowing for flexibility while contributing to a team dedicated to enhancing operational efficiency.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Support
✨Tip Number 1
Network like a pro! Reach out to people in the insurance and operations sectors on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews! Research the company and its operations thoroughly. Be ready to discuss how your experience aligns with their needs, especially around process improvement and operational changes.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled inefficiencies in past roles. This will demonstrate your proactive mindset and ability to enhance processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Operations Support
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Operations Support role. Highlight any experience in operations, process improvement, or working in regulated environments to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing processes and how your background makes you a great fit for our team. Keep it engaging and relevant!
Showcase Your Communication Skills:Since this role involves liaising with various teams, make sure to demonstrate your strong communication skills in your application. Share examples of how you've effectively collaborated across departments in the past.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our awesome team!
How to prepare for a job interview at Map Room
✨Know Your Operations Inside Out
Make sure you brush up on your knowledge of operations, especially in the insurance sector. Familiarise yourself with common processes and challenges faced in this field. This will help you speak confidently about how you can contribute to operational improvements.
✨Showcase Your Problem-Solving Skills
Prepare specific examples of how you've identified inefficiencies in past roles and implemented solutions. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact.
✨Communicate Like a Pro
Since the role involves liaising between different teams, practice articulating your thoughts clearly and concisely. Think about how you would explain complex ideas to non-technical stakeholders, as this will demonstrate your strong communication skills.
✨Be Ready for Change Management Questions
Expect questions around your experience with change initiatives. Prepare to discuss how you've supported system rollouts or operational changes in the past, highlighting your proactive approach and ability to work collaboratively across departments.
