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- Tasks: Manage calls with customers in arrears and discuss repayment options.
- Company: Leading financial services firm with a strong reputation.
- Benefits: Short-term contract with immediate start and competitive pay.
- Why this job: Gain valuable experience in a fast-paced environment while helping customers.
- Qualifications: Experience in high-volume contact centres and strong communication skills.
- Other info: Immediate availability required for this exciting opportunity.
The predicted salary is between 25000 - 30000 £ per year.
A leading financial services firm is seeking experienced Collections Agents for a short-term contract in Manchester. The role involves managing inbound and outbound calls with customers in arrears on motor finance agreements, discussing repayment options, and adhering to compliance standards.
Ideal candidates will have experience in a high-volume contact centre and the ability to handle challenging conversations. Immediate availability is required for this opportunity.
Immediate-Start Motor Finance Collections Specialist in Manchester employer: Map Room
Contact Detail:
Map Room Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Immediate-Start Motor Finance Collections Specialist in Manchester
✨Tip Number 1
Get your phone ready! Since this role involves a lot of calls, practice your phone etiquette. Role-play with a friend or family member to get comfortable handling tough conversations.
✨Tip Number 2
Research the company! Knowing their values and services can help you tailor your conversation. It shows you're genuinely interested and can help you stand out during those calls.
✨Tip Number 3
Be prepared for compliance questions! Brush up on relevant regulations in motor finance. This will not only boost your confidence but also demonstrate your expertise to potential employers.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that suit your skills. Plus, it gives us a chance to see your application first-hand and connect with you directly.
We think you need these skills to ace Immediate-Start Motor Finance Collections Specialist in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in collections and any relevant roles you've had in high-volume contact centres. We want to see how your skills match the job description, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Immediate-Start Motor Finance Collections Specialist role. Share specific examples of how you've handled challenging conversations and adhered to compliance standards in the past.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since the role involves managing calls with customers. Make it easy for us to see your qualifications!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the quickest way for us to receive your application and get you in the running for this exciting opportunity. Don’t miss out on the chance to join our team!
How to prepare for a job interview at Map Room
✨Know Your Stuff
Before the interview, brush up on your knowledge of motor finance agreements and collections processes. Familiarise yourself with common repayment options and compliance standards, as this will show that you're serious about the role and ready to hit the ground running.
✨Practice Makes Perfect
Since you'll be handling challenging conversations, practice your communication skills. Role-play with a friend or family member to simulate difficult calls. This will help you feel more confident and prepared to manage any situation that comes your way during the interview.
✨Showcase Your Experience
Be ready to discuss your previous experience in high-volume contact centres. Prepare specific examples of how you've successfully managed customer interactions, especially those that were tough. Highlighting your ability to stay calm under pressure will impress the interviewers.
✨Be Available and Flexible
Since immediate availability is a must for this role, make sure to communicate your flexibility during the interview. Let them know you can start right away and are willing to adapt to their scheduling needs. This shows your eagerness and commitment to the position.