At a Glance
- Tasks: Lead exciting projects that improve pet insurance and enhance customer experiences.
- Company: Join a fun-loving team passionate about pets and their wellbeing.
- Benefits: Flexible working, competitive pay, and a supportive work culture.
- Other info: Fast-track hiring process with a focus on culture fit.
- Why this job: Make a real impact in the pet industry while developing your project management skills.
- Qualifications: Experience in managing cross-functional projects and strong communication skills.
The predicted salary is between 60000 - 75000 £ per year.
About us
We love pets - which is why we’re on a mission to make the world a better place for pets and their parents.
We offer pet insurance policies with generous pet health benefits that are designed with their needs in mind.
We’ve helped half a million pets stay happy and healthy since 2017 - and many more customers throughout the world are joining us every day.
Our company is respectful, fun-loving and passionate about pets and their wellbeing.
Throughout our business you'll meet people who think differently, aim for impact, and love to try new things.
Want to join our pack?
Join us. Love every moment. Love Many Pets.
The Opportunity
We're looking for a Delivery Manager to take ownership of multiple high-stakes projects as part of the delivery programme within our Product, Design and Delivery team — one that spans multiple internal teams, external partners and new ways of working.
This isn't a "run the existing process" role. You'll be working alongside our technical teams and business functions to deliver project aligned to our strategy.
We need strong problem solvers who can talk to anyone and organise anything.
You'll need to flex your approach depending on what each initiative throws at you — and bring order to ambiguity, fast.
If you thrive on parachuting into complex, high-stakes delivery challenges — building trust, structure and momentum from day one — this is built for you.
What You'll Do
- Own end-to-end delivery of a strategic, cross-functional initiatives involving multiple internal teams and external partners.
- Stand up pragmatic delivery governance, cadence and reporting for a newly forming initiatives and ones already in flight.
- Manage partner and vendor relationships, including integration dependencies and commercial delivery milestones.
- Create clarity, alignment and momentum across multiple teams and stakeholders.
- Partner closely with Product to translate roadmap ambition into a realistic, sequenced delivery plan — surfacing scope, timeline or capacity trade-offs with evidence, not opinion.
- Remove blockers, manage dependencies and proactively mitigate risk.
- Create clear ownership of delivery commitments across teams and stakeholders, surfacing and resolving accountability gaps early.
- Report on progress, risks and trade-offs with complete transparency — including direct to senior leadership.
- Improve flow and predictability using data-driven delivery practices.
- Establish pragmatic ways of working that accelerate value delivery and outlast your engagement — leaving teams equipped to run the model without you, not dependent on it.
- What You'll Bring
- Preferably insurance or insurtech background
- Experience delivering multiple strategic projects across cross-functional teams, including product, underwriting, technology, compliance, operations and marketing.
- A track record of building delivery governance and structure
- Builds credibility and trusted relationships fast, including at senior/executive level.
- Expert management of risk, dependencies and cross-functional delivery.
- Pragmatic Agile practitioner, focused on flow, predictability and value — not process for its own sake.
- Excellent communication and stakeholder management, with experience reporting to senior business leaders.
- Available to start quickly and hit the ground running on day one.
- The Team
You'll join the PDD (Product, Design and Delivery) team – who blend agile best practices, with practical ways of working.
We’re founded on a culture of kindness, with a proactivity to deliver results.
Process
Fast-track for contract hires: one practical, problem-solving conversation followed by a short culture/fit call. We aim to move quickly.
Delivery Manager - 9 Month FTC (with scope for extension) employer: ManyPets
ManyPets is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development within the dynamic UK insurance sector. As a Data Engineering Manager, you will benefit from a supportive environment that encourages innovation and collaboration, alongside competitive compensation and comprehensive home office support to ensure your success in this pivotal role.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Manager - 9 Month FTC (with scope for extension)
✨Tap into Local Agencies
For temporary roles like the one at ManyPets, don't overlook local recruitment agencies that specialise in the insurance sector. They often have inside info on your local market and can help you get your foot in the door quicker!
✨Seasonal Opportunities Are Gold
Insurance companies often ramp up staffing for specific seasons, especially during peak times like annual policy renewals. Keep an eye out for those temporary gigs and be ready to jump in. Make sure you’re on our website regularly to catch those listings!
✨Network with Industry Pros
Join insurance-focused online platforms and forums to connect with professionals who can share insider tips about temporary roles. Attend local industry meetups or workshops to widen your network; sometimes it’s all about who you know!
✨Showcase Your Flexibility
For temp roles, employers are often looking for candidates who can hit the ground running. Highlight any previous experience you have in fast-paced environments on your profile or during interviews, so ManyPets knows you can adapt quickly to their needs!
We think you need these skills to ace Delivery Manager - 9 Month FTC (with scope for extension)
Some tips for your application 🫡
Highlight Relevant Certifications:In the insurance world, having the right qualifications can set you apart. If you've got any certifications like Cert CII or other relevant credentials, make sure they're front and centre on your CV. It shows you're committed to the industry and ready to hit the ground running!
Showcase Your Customer Service Skills:Insurance is all about helping clients through tricky times. Use your application to mention your previous customer service experience or soft skills like problem-solving and empathy. These are crucial for any temporary role in the insurance sector, so don’t shy away from flexing these muscles!
Tailor Your CV for the Temp Role:For a temporary position, it's all about demonstrating your ability to adapt quickly. Tailor your CV to highlight experiences that show you can jump in and make an impact immediately. Mention short projects, freelance gigs, or any fast-paced roles that show you thrive in dynamic environments.
Be Clear About Availability:In your cover letter, clearly state your availability for the temporary role. Since this is a short-term gig, emphasising your flexibility and readiness to start immediately can really catch ManyPets's eye. Remember, they need someone who can fit right in, so make it easy for them to see you as that person!
How to prepare for a job interview at ManyPets
✨Master the Basics of Underwriting
Since you're aiming for a temporary role in insurance, brush up on the basic principles of underwriting. Be ready to discuss how you would assess risks and make simple decisions on policy issuance, as these are likely to come up in technical questions.
✨Familiarise Yourself with Relevant Regulations
Insurance is heavily regulated, so it helps to be familiar with key regulations that affect the industry. Bring up any specific legislation you're aware of and how it could impact your work at ManyPets. This shows you're engaged and knowledgeable.
✨Highlight Your Flexibility
As it's a temporary position, it's crucial to stress your adaptability. Talk about previous experiences where you had to pick up new tasks quickly or adjust to changing needs. Employers will appreciate your willingness to jump in and get the job done without a long onboarding process.
✨Prepare to Discuss Claims Processing
Be ready to dive into discussions around claims processing, as this might be a big part of your role. Bring along examples of how you've approached problem-solving in past roles, especially if you've dealt with customer claims or insurance queries before. It's a great way to show your relevant experience.
