AI & Product Partnerships Lead

We help creators get more out of every conversation with Instagram-focused automations and support for other channels like Messenger, WhatsApp, and TikTok. The result? Better engagement, more sales, and real, sustainable growth. With a diverse team of 350+ people spread across three continents, we’re building the leading Chat Marketing platform that is used — and loved — by more than 1.5 million customers worldwide.

We are looking for a Strategic Product Partnerships Lead to drive partnerships that accelerate Manychat’s AI and agentic product roadmap. This role sits at the intersection of product, engineering, and business development, working closely with leadership to identify, structure, and execute strategic partnerships across the AI ecosystem. You will collaborate closely with the Head of Business Development and the CTO, partnering with product, engineering, legal, and finance to support build / buy / partner decisions and expand Manychat’s capabilities through strategic collaborations. This role requires someone who understands the rapidly evolving AI landscape, can translate technical needs into partnership opportunities, and can structure partnerships that support long‑term product growth.

Responsibilities & Qualifications

• Lead strategic AI partnerships that accelerate ManyChat's AI and agentic product roadmap
• Partner with executives, product, engineering, legal, and finance to drive build / buy / partner decisions
• Identify, structure, and negotiate partnerships with key players across the AI ecosystem (frontier models, hyperscalers, data providers, social platforms, model infrastructure)
• Translate product and technical requirements into scalable partnership frameworks and pipeline
• Provide forward‑looking insight on the evolving AI landscape to inform product and company strategy
• Support corporate development initiatives including diligence, deal structuring, and onboarding of strategic partners or acqui‑hires
• Own broader product partnership needs as they arise including embedded third‑party integrations (e.g., payments, SMS, CRM, ecommerce)

Qualifications

• 10+ years in Product Partnerships or Business Development, with significant experience in AI and agentic ecosystems
• Deep, hands‑on understanding of the AI / agentic stack (models, inference, orchestration, data, platform APIs) — you can hold your own in a technical conversation
• Ability to bridge technical and business stakeholders to drive partnership outcomes
• Comfortable operating independently in fast‑moving, ambiguous environments
• Track record of closing high‑impact AI partnerships that directly accelerated a product roadmap
• Familiarity with embedded product integration partnerships (payments, CRM, e-commerce) is a plus

Benefits

• Comprehensive health insurance for both you and your family.
• Professional development budget for conference tickets, online courses, and other relevant resources to help you grow.
• Flexible benefits package to tailor perks that matter most for you.
• Hybrid work and generous leave options to prioritize your work‑life balance.
• In‑office perks, including free meals and snacks.
• Company‑funded sport activities, annual offsites, and team‑building events.

Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, colour, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.