At a Glance
- Tasks: Lead the design and implementation of a global transaction monitoring framework.
- Company: Join a leading financial services provider with a commitment to innovation.
- Benefits: Enjoy competitive salary, flexible work environment, and comprehensive health benefits.
- Other info: Be part of a diverse team that values inclusion and career growth.
- Why this job: Make a real impact in financial crime compliance using cutting-edge technology.
- Qualifications: 15+ years in AML or transaction monitoring with strong leadership skills.
The Head, Transaction Monitoring Strategy & Framework is a senior role responsible for designing and implementing a globally aligned TM framework for a Canada-headquartered organization operating across insurance, wealth, and asset management. This includes establishing consistent standards, embedding a risk-based approach, and leveraging technology and AI to improve detection, efficiency, and effectiveness while reducing false positives. The role requires strong leadership through influence, partnering across global teams and functions to deliver scalable, innovative solutions and drive transformation from manual, legacy processes to a modern, technology-enabled operating model.
Position Responsibilities
- AML/CFT Compliance Oversight
- Provide oversight to ensure adherence to AML/CFT regulatory requirements and guidelines related to transaction monitoring and suspicious activity reporting.
- Maintain awareness of global reporting obligations and ensure processes support timely and accurate STR submissions.
- Strategic Leadership and Transformation
- Develop and execute a global TM design strategy aligned with organizational objectives and regulatory requirements.
- Drive transformation by partnering with stakeholders across Compliance, Technology, and Operations to modernize processes, reduce manual dependencies, and implement an optimized Target Operating Model (TOM).
- Champion initiatives that deliver useful intelligence for law enforcement and improve overall program effectiveness.
- TM Rule Book Development
- Design and implement a comprehensive TM Rule Book covering all business lines.
- Ensure global regulatory alignment of red flags and risk typologies.
- Categorize rules by risk type, geography, and customer segment.
- System Design and Technology Enablement
- Oversee design and enhancement of TM systems and processes to detect and prevent suspicious activities.
- Partner with FCC Technology to identify and implement AI/ML solutions to improve detection and reduce false positives.
- Oversee sandbox implementation for rule testing, replication, and validation.
- Risk Assessment and Optimization
- Conduct financial crime risk assessments and integrate risk-based controls into TM design and governance.
- Implement metrics and dashboards to monitor rule performance and alert quality.
- Governance and Change Control
- Establish a governance framework for rule lifecycle management and change control.
- Ensure documentation and validation processes are embedded and supported by vendors where applicable.
- Testing and Training
- Lead UAT planning, execution, and refinement loops for TM rule deployment.
- Develop and deliver training programs to ensure consistent understanding and application globally.
- Stakeholder Engagement
- Serve as the primary point of contact for internal stakeholders on TM design and oversight matters.
- Collaborate with peers across the organization to align technology, process, and TOM for optimal program outcomes.
Required Qualifications
- 15+ years of experience in AML, Financial Crime Compliance, or Transaction Monitoring within banking or financial services.
- Proven expertise in TM design, regulatory compliance, and governance frameworks.
- Strong knowledge of data architecture and technology solutions, including AI/ML applications.
- Excellent analytical, problem-solving, and stakeholder management skills.
- Ability to lead through influence in a global, matrixed environment.
Key Leadership Behaviours
- Strategic thinker with a focus on innovation, efficiency, and effectiveness.
- Role model of ethics and integrity; building a culture of compliance and risk awareness.
- Collaborative and influential across diverse stakeholder groups.
- Results-driven with strong accountability and ability to manage multiple priorities.
When you join our team we’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see.
Head, Transaction Monitoring Strategy & Framework (AVP) in London employer: Manulife
Contact Detail:
Manulife Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head, Transaction Monitoring Strategy & Framework (AVP) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a role. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their values, recent news, and how they align with your skills. This will help you tailor your responses and show you're genuinely interested.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can keep you top of mind and show your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’re the perfect fit.
We think you need these skills to ace Head, Transaction Monitoring Strategy & Framework (AVP) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Head, Transaction Monitoring Strategy & Framework role. Highlight your experience in AML and transaction monitoring, and show how your skills align with our needs at StudySmarter.
Showcase Your Leadership Skills: This role requires strong leadership through influence, so don’t shy away from sharing examples of how you've successfully led teams or projects in the past. We want to see how you can drive transformation and innovation!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make your achievements stand out. We appreciate a well-structured application that’s easy to read.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Manulife
✨Know Your AML/CFT Stuff
Make sure you brush up on your knowledge of AML and CFT regulations. Understand the latest trends and challenges in transaction monitoring, as well as how they apply to the role. This will show that you're not just familiar with the basics but are also aware of the current landscape.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams or projects in the past, especially in a global context. Highlight your ability to influence stakeholders and drive transformation. Use specific instances where you’ve successfully partnered with different functions to achieve a common goal.
✨Get Tech-Savvy
Familiarise yourself with the latest technology and AI/ML solutions used in transaction monitoring. Be ready to discuss how you would leverage these technologies to improve detection and reduce false positives. Showing that you can bridge the gap between compliance and tech will set you apart.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and strategic thinking. Think about potential challenges in transaction monitoring and how you would address them. This will demonstrate your analytical abilities and readiness to tackle real-world issues.