EMEA Client Services & Onboarding Manager

EMEA Client Services & Onboarding Manager

Full-Time 60000 - 80000 £ / year (est.) Home office (partial)
Manulife

At a Glance

  • Tasks: Manage client relationships and support the EMEA Sales team in a dynamic environment.
  • Company: Join Manulife, a leading investment management firm with a strong presence in EMEA.
  • Benefits: Enjoy a competitive salary, hybrid work model, and comprehensive benefits package.
  • Other info: This role offers excellent career growth and a chance to work with diverse markets.
  • Why this job: Make a real impact by onboarding clients and exploring cross-selling opportunities.
  • Qualifications: 3-5 years of client services experience in investment management is essential.

The predicted salary is between 60000 - 80000 £ per year.

Manulife is seeking a Client Service Professional in Greater London to manage client relationships across public and private markets. Responsibilities include supporting the EMEA Sales team, onboarding accounts, and actively assessing cross-selling opportunities among invested clients.

The ideal candidate will have 3-5 years of experience in client services within Investment Management and a solid understanding of both public and private markets. This hybrid position offers a competitive salary and various benefits.

EMEA Client Services & Onboarding Manager employer: Manulife

Manulife is an exceptional employer that values its employees by fostering a collaborative and inclusive work culture in the heart of Greater London. With a strong focus on professional development, employees are encouraged to grow their skills and advance their careers while enjoying a competitive salary and comprehensive benefits package. The hybrid work model offers flexibility, making it an ideal environment for those seeking meaningful and rewarding employment in the investment management sector.

Manulife

Contact Details:

Manulife Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land EMEA Client Services & Onboarding Manager

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like Manulife. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace EMEA Client Services & Onboarding Manager

Client Relationship Management
Onboarding Processes
Cross-Selling Strategies
Investment Management Knowledge
Public Markets Understanding
Private Markets Understanding
Sales Support

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Manulife.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on Manulife's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at Manulife

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Manulife.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at Manulife will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former Manulife employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.