Director, GWAM Financial Crime Compliance, North America Lead

Manulife is committed to maintaining the highest standards of integrity and compliance in financial crime prevention globally. Our Global Wealth and Asset Management (GWAM) division plays a crucial role in this mission. We are seeking a Director for Financial Crime Compliance to oversee and enhance our compliance programs primarily in North America while supporting our global efforts and peers in GWAM FCC.

The Director of AML/CFT Financial Crime Compliance is responsible for overseeing the GWAM financial crime compliance activities for North America. This includes managing AML, CTF, and ABC frameworks, serving as the primary contact for compliance queries, and ensuring that GWAM remains in good regulatory standing. The role reports to the Deputy Global CAMLO and involves coordination with various stakeholders across the organization and globe.

The Director will oversee the following North America Regulated Legal Activities:

• Management Company
• Collective Investment Schemes
• Investment Managers
• Segregated Mandates
• Group FCC Activities

Primary Responsibilities:

• Program Oversight and Reporting: Provide comprehensive quarterly management information reporting to Local Board of Directors and the Head of Global Financial Crime Compliance, ensuring timely and accurate analysis of compliance performance and risk exposure in North America. Oversee the implementation and management of the AML/CTF/ABC Risk Management Framework, including:

• Annual Management Company AML Policy and Annual Maintenance Gap Analysis
• Annual Business Risk Assessment
• Annual Fund Director AML Training Program and Records Management
• Annual AML Delegate Due Diligence Oversight
• Ongoing Monitoring and Registers of High-Risk Investors and Annual Monitoring Programs
• Registration with GoAML/FIU/National Competent Authorities
• Responsibility for Sanctions Compliance and Submission Appointment as MLRO

Required Qualifications:

• Bachelor's degree or equivalent experience is required
• Self-starter with clarity of analysis and expression, both written and oral
• 5-10 years of experience in asset management, fund administration, or relevant areas of financial services
• Excellent personal time management skills, with the ability to work on own initiative and collaboratively to meet global organizational goals
• Ability to project manage a portfolio of appointments, such as Collective Investment Schemes, ManCo, or group appointments
• Prior experience in preparation and presentation of C-Suite executive reporting
• Excellent communication skills, both written and verbal, with the ability to communicate precisely with senior executives
• Ability to exert influence, arbitrate, and resolve conflicts between internal and/or external stakeholders
• Ability to understand and interpret relevant law and regulations and assess their interdependence
• Knowledge of complex distribution structures would be an advantage
• Strong project and time management skills with the ability to multitask and work well under pressure

Preferred Qualifications:

• AML-related qualification (e.g., ACAMS, ACOI/CI, QFA, ICA, CFCS, FIS)

When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognise and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see.

Manulife is an equal opportunity employer. We value diversity and strive to attract, develop, and retain a workforce as diverse as the clients we serve, fostering an inclusive work environment that leverages the strengths of cultures and individuals.