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- Tasks: Coordinate learner programmes and ensure a smooth, supportive experience for all participants.
- Company: Join MTC Training, a leading provider shaping the future of UK manufacturing talent.
- Benefits: Enjoy a dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in learners' lives while working in a collaborative team.
- Qualifications: Strong organisational skills and a passion for supporting learners are essential.
- Other info: Be part of a mission-driven team committed to excellence and innovation.
The predicted salary is between 30000 - 42000 £ per year.
Join MTC Training and help shape the future of UK manufacturing talent. MTC Training is a multi-award-winning Independent Training Provider delivering high-quality engineering apprenticeships and upskilling programmes. Our mission is to develop adaptable knowledge, skills and behaviours that future-proof UK manufacturing—rooted in the cutting-edge technical expertise of the Manufacturing Technology Centre. We are now looking for a Programme Operations Coordinator to join our OAS team and play a key role in delivering an exceptional learner journey.
As a Programme Operations Coordinator, you will be at the heart of the learner experience—ensuring our programmes run smoothly, professionally and in line with exceptional standards. You will provide operational coordination across all apprenticeship and training programmes, playing a vital part in learner support, communication, administration and centre operations. This is a varied, people-focused role where no two days are the same. You’ll work closely with learners, employers, colleagues and stakeholders to maintain a high-quality, compliant and learner-centric environment.
Key Responsibilities- Coordinate all on-programme learners, including progress reviews, data updates, communication and general support.
- Provide excellent front-of-house presence, supporting reception and the smooth running of the training centre.
- Support health and safety procedures and, where trained, act as Fire Warden, First Aider, Mental Health First Aider or Safeguarding support.
- Organise and deliver operational aspects of the OAS programmes, including induction preparation and logistics.
- Manage learner administration, including creation of learner records, data input, certificates and updates in line with ESFA and MTC processes.
- Deliver day-to-day pastoral care, safeguarding support and behavioural management.
- Collate and report monthly learner progress management information (MI).
- Support exam processes in line with awarding body and internal requirements.
- Promote and uphold policies including safeguarding, equality and diversity and anti-bullying.
- Work collaboratively with the Curriculum team to provide an outstanding learner journey.
You’ll thrive in this role if you enjoy working with people, staying organised and making a difference to learners’ experience and wellbeing. We’re looking for someone who is:
- Highly organised, detail-driven and able to manage multiple priorities.
- Approachable and supportive, with the ability to handle sensitive issues confidently.
- Customer-focused, with a passion for providing an outstanding service to learners and employers.
- A clear communicator, confident presenting and working with learners of all ages.
- Tech-savvy, comfortable using Microsoft 365 and willing to learn learner management systems.
- Proactive and solutions-focused, able to recommend improvements to processes and support a positive culture.
- Aligned with MTC’s values: One Team Together, Insatiable Curiosity, Pursuit of the Best, Enterprising Spirit.
- Functional Skills Level 2 or GCSE grade C/4 or above in Maths and English.
- Strong IT skills and confidence using digital communication tools.
- Experience working with learners in an education or training environment.
- Knowledge of e-portfolios (particularly Smart Assessor).
- Coaching or IAG qualifications.
We are committed to the safety and wellbeing of all learners. Successful candidates will be required to complete safer recruitment checks including an Enhanced DBS with children’s barred list check.
Programme Operations Coordinator- Oxford employer: Manufacturing Technology Centre
Contact Detail:
Manufacturing Technology Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Operations Coordinator- Oxford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. We recommend practising common interview questions and even doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Showcase your personality! During interviews, let your passion for the role shine through. We want to see how you can contribute to the team and enhance the learner experience at MTC Training.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. And remember, apply through our website for the best chance of landing that Programme Operations Coordinator role!
We think you need these skills to ace Programme Operations Coordinator- Oxford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Programme Operations Coordinator role. Highlight your experience in coordinating programmes and working with learners, as this will show us you understand what we're looking for.
Showcase Your People Skills: Since this role is all about supporting learners and working with various stakeholders, don’t forget to mention your people skills. Share examples of how you've positively impacted others in previous roles—this will resonate with us!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out. This will help us see your strengths quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Manufacturing Technology Centre
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Programme Operations Coordinator role. Familiarise yourself with the key responsibilities and how they align with MTC Training's mission. This will help you articulate how your skills and experiences make you a perfect fit.
✨Showcase Your People Skills
Since this role is highly people-focused, be prepared to share examples of how you've successfully supported learners or colleagues in the past. Highlight your approachability and ability to handle sensitive issues, as these traits are crucial for creating a positive learner experience.
✨Demonstrate Your Organisational Skills
Being detail-driven and organised is essential for this position. Bring along examples of how you've managed multiple priorities in previous roles. You could even mention specific tools or methods you use to stay organised, which will show your proactive approach.
✨Align with MTC’s Values
Familiarise yourself with MTC's values: One Team Together, Insatiable Curiosity, Pursuit of the Best, and Enterprising Spirit. During the interview, weave these values into your responses to demonstrate that you're not just a good candidate, but also a cultural fit for the organisation.
