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- Tasks: Own 3rd-line support, build Power Apps, and enhance cyber security.
- Company: Join a forward-thinking tech company focused on innovation.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a real impact by improving systems and driving data solutions.
- Qualifications: Experience in IT support, ERP systems, and cyber security.
- Other info: Dynamic team environment with a focus on collaboration and learning.
The predicted salary is between 36000 - 60000 £ per year.
Someone who can own 3rd-line support, build Power Apps, work confidently with ERP (Enterprise Resource Planning), ideally ERP Epicor data, improve cyber security, and help move toward a data platform using Power BI/Fabric.
- 3rd Line Support & IT Operations Ownership
- Strong Windows Server / Microsoft 365 / Azure AD troubleshooting
- Confident owning escalations (not just passing tickets)
- Fortinet Firewall
- Comfortable managing MSPs: SLAs, ticket quality, challenge bad advice
- Baseline cyber frameworks (Cyber Essentials / ISO-aware)
- Microsoft security stack familiarity (Defender, MFA, Conditional Access)
- Patch management & vulnerability awareness
- Can implement controls, not just write policies
- Security must be baked into delivery not an afterthought.
- Power BI (data modelling, DAX fundamentals)
- Power Query / ETL thinking
- Familiarity with Microsoft Fabric or modern data platforms
- Can design a single source of truth, not just reports
- Someone who moves from spreadsheets to models to insight.
- Power Apps (Canvas + Dataverse) or equivalent low-code platform
- REST API integration mindset
- UX pragmatism (build usable tools, not demos)
- Understanding of security boundaries (internal vs customer apps)
- Low-code is acceptable. Cowboy coding is not.
- Epicor (or similar ERP) experience useful: BAQs, REST/API, upgrades
- SQL literacy (views, joins, performance awareness)
- Understanding of manufacturing concepts: BOMs, routings, work centres
- Ability to extract ERP data cleanly for reporting & forecasting
- Comfortable documenting systems and processes
- Can create repeatable runbooks, not Word documents nobody reads
- Thinks in terms of bus factor reduction
IT Systems Engineer in Norwich employer: Manufacturing Recruitment Limited
Contact Detail:
Manufacturing Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Systems Engineer in Norwich
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your Power Apps, data models, or any relevant projects. This gives potential employers a taste of what you can do beyond just a CV.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to ERP systems and cyber security. Practice explaining your thought process when troubleshooting issues; it’s all about showing how you think!
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace IT Systems Engineer in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience with 3rd-line support, ERP systems like Epicor, and any relevant cyber security knowledge. We want to see how you fit into our world!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT systems and how your skills align with our needs. Don’t forget to mention your experience with Power Apps and data platforms – we love that stuff!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in IT operations or improved processes. We’re looking for someone who can own escalations and not just pass tickets along. Show us what you've got!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best experience possible. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Manufacturing Recruitment Limited
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, especially Windows Server, Microsoft 365, and Azure AD. Brush up on your troubleshooting skills and be ready to discuss specific scenarios where you've successfully resolved issues.
✨Showcase Your Cyber Security Savvy
Be prepared to talk about your experience with cyber security frameworks like Cyber Essentials or ISO standards. Share examples of how you've implemented security controls in past roles, and demonstrate your understanding of the Microsoft security stack.
✨Demonstrate Your Data Skills
Since the role involves Power BI and data modelling, come equipped with examples of how you've used these tools to create insights from data. Discuss your familiarity with Power Query and ETL processes, and be ready to explain how you can design a single source of truth for reporting.
✨Communicate Clearly About Application Development
When discussing your experience with Power Apps or similar low-code platforms, focus on your ability to build user-friendly applications. Highlight your understanding of REST API integration and security boundaries, and be ready to share how you’ve approached UX pragmatism in your projects.