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- Tasks: Build strong client relationships and drive sustainability initiatives with global brands.
- Company: Join a fast-growing tech company dedicated to tackling climate change.
- Benefits: Enjoy flexible working, personal development budgets, and a vibrant team culture.
- Why this job: Make a real impact on the planet while advancing your career in a purpose-driven environment.
- Qualifications: 5+ years in account management or sales, with a passion for sustainability.
- Other info: Collaborative culture that encourages innovation and personal responsibility.
The predicted salary is between 36000 - 60000 £ per year.
About Manufacture 2030:
Manufacture 2030 is a purpose-led software company. Our mission is to bring major corporations and their supply chain partners together to turn their bold carbon commitments into reality, creating a more sustainable future by 2030. Our cloud-based platform helps corporations and their suppliers to measure, manage and reduce carbon emissions and other environmental impacts.
We are looking for a Key Account Manager to join our team and help us strengthen client relationships, deliver fantastic programmes, and support the evolution of our platform. This is a critical role in ensuring our clients maximize value from our solutions while helping M2030 grow and innovate.
The role:
- As a Key Account Manager, you will own and develop key client relationships, ensuring client satisfaction, retention, and growth.
- You will work closely with global brands, helping them leverage M2030’s platform to achieve their supply chain decarbonisation goals.
- You will contribute to internal projects, improving efficiency and helping shape M2030’s future.
This role requires a strategic thinker and problem solver, with a strong ability to manage complex relationships, influence senior stakeholders, and identify new revenue opportunities.
Requirements | Principal Responsibilities:
- Drive Revenue Growth & Business Expansion
- Secure renewals: Ensure high client retention rates by maintaining strong relationships and demonstrating ongoing value.
- Develop revenue streams: Identify upsell and cross-sell opportunities, introducing clients to new products and services.
- Commercial strategy: Develop engagement plans per account to drive revenue growth and client engagement.
- Turn existing clients into our strong advocates to win business with their industry peers.
- Support Sales Team with RFPs and bids to win new clients.
- Work in partnership with the Marketing team to ensure programme evidence, client case studies and success stories are used to leverage future growth.
- Deliver Exceptional Account Management & Client Success
- Own client relationships: Act as the primary point of contact for key accounts, ensuring long-term success.
- Understand client needs: Deeply understand each client’s sustainability goals, business priorities, and challenges.
- Ensure platform adoption: Drive engagement with M2030’s Data-as-a-Service (DaaS) platform, ensuring clients maximize its value.
- Provide strategic guidance: Advise clients on best practices in supply chain sustainability and emissions reduction.
- Monitor metrics: Track and report on client performance, proactively addressing challenges.
- Lead client reviews: Conduct regular business reviews to assess progress and identify areas for improvement.
- Foster Expertise
- Industry expertise: Become a go-to expert on sustainability trends, supply chain decarbonisation, and data-driven insights.
- Facilitate peer collaboration: Support convening clients to share best practices, build alignment and drive innovation.
- Represent M2030 externally: Speak at procurement and supplier webinars and events and develop industry partnerships to build a network of relationships.
- Produce high quality insightful reports showing key industry trends to assist clients to make data-driven decisions.
- Support Internal Growth & Efficiency
- Bring the market voice into M2030: Gather and analyze client feedback to inform product development.
- Contribute to product strategy: Work with product teams to ensure M2030 continues to meet evolving client needs.
- Reduce team cost-to-serve: Identify ways to streamline account management processes and improve efficiency.
- Mentor & collaborate: Support junior team members, share insights, and contribute to a strong team culture.
Knowledge, Skills, Qualifications and Experience:
Essential
- Proven and ideally, 5+ years of experience in account management, customer success, or sales within B2B SaaS, sustainability, or supply chain industries.
- Experience of working in a technology business.
- Proven ability to drive revenue through renewals and upselling.
- Strategic thinker, able to analyze complex business challenges and develop solutions.
- Excellent stakeholder management, with experience influencing senior executives and decision-makers.
- Passion for sustainability, with a strong understanding of supply chain decarbonisation.
- Experience using CRM systems and data analysis tools.
- Outstanding communication skills, both written and verbal.
- Ability to work well in an international and multi-cultural environment.
- Excel literacy and confidence with building client reports and telling stories from data.
Desirable
- Experience in DaaS account management, particularly in sustainability, manufacturing, or supply chain.
- Understanding of corporate ESG goals and regulatory frameworks related to carbon emissions.
- Ability to work cross-functionally with sales, marketing, and product teams.
Benefits | What’s in it for you?
- The opportunity to work with global brands and their suppliers, helping them to significantly reduce GHG emissions and wider environmental impacts.
- An opportunity to help build a game changing software company from an early stage.
- A culture of empowerment, with high levels of personal responsibility.
- The opportunity to work with inspirational colleagues who are highly passionate and motivated by a belief that the work they do positively contributes to a more sustainable future.
- An environment where new ideas and innovation are encouraged and rewarded.
- Length of service award of annual leave.
- Option to purchase 5 days additional leave per annum.
- Personal Development budget.
- Tea, coffee, weekly fruit and snacks in the office.
- Company socials (a mix of remote and in-person).
- Flexible hybrid working.
- Health Cash Plan.
- Wellbeing support.
- Life Assurance.
- Company sick pay.
Our vision: A better and more sustainable future for all.
Our mission: Empower manufacturers and suppliers alike to cut emissions by at least 50% by 2030.
Our core values: Collaborative, Optimistic, Pragmatic, Inclusive, Agile.
Key Account Manager employer: Manufacture 2030
Contact Detail:
Manufacture 2030 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show your passion for sustainability! When you chat with potential employers, let your enthusiasm for climate change and supply chain decarbonisation shine through. It’s all about making that personal connection.
✨Tip Number 3
Prepare for interviews by researching the company’s values and recent projects. Tailor your answers to show how you can help them achieve their sustainability goals. We want to see you as a perfect fit!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your genuine interest in the role. Plus, it’s a great chance to reiterate why you’re the one for the job.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Show Your Passion for Sustainability: Make sure to highlight your enthusiasm for sustainability and how it aligns with our mission at Manufacture 2030. We want to see that you’re not just looking for a job, but that you genuinely care about making a positive impact on the environment.
Tailor Your Application: Don’t just send a generic application! Take the time to customise your CV and cover letter to reflect the specific skills and experiences that match the Key Account Manager role. We love seeing candidates who take the extra step to connect their background with what we do.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless it’s relevant. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and engaged with our company!
How to prepare for a job interview at Manufacture 2030
✨Know Your Stuff
Before the interview, dive deep into Manufacture 2030's mission and values. Understand their platform and how it helps clients achieve sustainability goals. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Relationship Skills
As a Key Account Manager, building strong client relationships is key. Prepare examples from your past experiences where you've successfully managed complex relationships or turned clients into advocates. Be ready to discuss how you can apply these skills to help Manufacture 2030 grow.
✨Be a Problem Solver
Expect questions that assess your strategic thinking and problem-solving abilities. Think of scenarios where you've identified new revenue opportunities or tackled challenges in account management. Highlight your analytical skills and how they can benefit the company.
✨Engage with Their Vision
Manufacture 2030 is all about sustainability and innovation. During the interview, express your passion for these topics and share any relevant insights or trends you've noticed in the industry. This will demonstrate that you're not just looking for a job, but are excited about contributing to their mission.
