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- Tasks: Lead and innovate homelessness services, making a real difference in people's lives.
- Company: Framework, a charity dedicated to supporting vulnerable individuals and communities.
- Benefits: Competitive salary, extensive training, wellbeing support, and generous holiday allowance.
- Why this job: Join a values-driven organisation and empower those in need while advancing your career.
- Qualifications: Proven leadership experience in homelessness or social care sectors.
- Other info: Flexible working options available; we celebrate diversity and inclusivity.
The predicted salary is between 65000 - 70000 £ per year.
Director of Homelessness Services
Position: Permanent, 37 hours per week
Salary: £65,000 – £70,000 per annum
Who Are We?
Framework is a registered charity delivering housing support, health, and employment services to people with a diverse range of needs. We assist rough sleepers and those who need help to keep their home. We support excluded youngsters as they make their way into adulthood and those starting or returning to work. We provide access to treatment for people with mental health issues and those using alcohol or substances, and we join up services for homeless people with multiple and complex needs. Through 70 services across East Midlands, Framework is both a safety net and a platform for change. Each year, more than eighteen thousand people approach us for help. Responding to their needs, respecting their choices and empowering them to achieve, we aim to make life better for our service users and those around them.
Your Role
We are seeking an experienced leader of homelessness services to join our Senior Leadership team. The Director of Homelessness Services will oversee a sizeable portfolio of essential Framework services. Their primary responsibility will be the development of key strategic relationships, ensuring that we are well placed to respond to service user needs, commissioner priorities and opportunities to grow our services. Framework has a strong tradition of innovation and growth, and the post holder will be responsible for working across all areas of the business to maintain and develop this tradition.
If you have the attributes to meet this challenge, we would love to hear from you. This is an opportunity to join an organisation driven by values, one that takes responsible risks to avoid poverty, injustice and exclusion. We would support your professional development, involve you in our biggest decisions and give you the autonomy to make a real difference to the lives of others.
Experience of leadership in the homelessness or social care sector is essential. Above all, we need someone whose concern for those we serve will drive innovation and strategic development in their best interests.
How to Apply
To apply for this role, please send us your CV and a personal statement that demonstrates the skills and achievements you bring to the role. Please also complete and return the Application details form and the Equal Opportunities Monitoring form included in the attached pack. The closing date for applications is 6th November 2025.
Why Join Us?
- We invest in you and encourage career progression providing a full induction, e-learning and classroom training, management development pathways, fully-funded professional qualifications and more.
- Your wellbeing is important to us. We emphasise wellbeing in all our working environments and employ a Wellbeing Practitioner to support our staff.
- Employee assistance programme, salary sacrifice schemes.
- Stakeholder pension, enhanced maternity and paternity leave and paid sick leave.
- 32 days holiday including Bank Holidays increasing with service.
- Paid DBS and Update Service.
- Loyalty awards and non-contributory life insurance.
- Equality and diversity is important to us: we welcome applicants from all backgrounds and cultures, and appreciate the variety of experience they provide. As one of Nottinghams few Disability Confident Leaders, we warmly encourage job applications from people with disabilities.
Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.
98% of the workforce in a recent staff survey said they were proud to work for Framework.
Equal Opportunities
Framework is an Equal Opportunities Employer. Registered charity No: 1060941.
As an organization we do not offer sponsorship for overseas candidates as our roles do not come under the Shortage Occupancy List (SOL) for the scheme. Any non-UK citizen who wishes to apply for a role within Framework would need to be able to provide valid RTW in the UK without the need for support from us.
Job Details
- Seniority Level: Director
- Employment Type: Full-time
- Job Function: Customer Service
- Industries: Administrative and Support Services
Location: Heanor, England, United Kingdom
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Director of Homelessness Services employer: Manuele Praktijk Open Hart
Contact Detail:
Manuele Praktijk Open Hart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Homelessness Services
✨Network Like a Pro
Get out there and connect with people in the homelessness services sector. Attend events, join relevant groups, and don’t be shy about reaching out to professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Show Your Passion
When you get the chance to chat with potential employers, let your passion for helping others shine through. Share stories of how you've made a difference in the past. We want to see that fire in your belly for tackling homelessness and supporting those in need.
✨Research Framework
Before any interviews, dive deep into Framework’s mission and values. Understand our services and the communities we serve. This will help you tailor your conversations and show us that you’re genuinely interested in being part of our team.
✨Follow Up
After any meeting or interview, don’t forget to send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds. We love candidates who take that extra step to stay engaged!
We think you need these skills to ace Director of Homelessness Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Director of Homelessness Services role. Highlight your leadership experience in homelessness or social care, and don’t forget to showcase any strategic relationships you've developed in the past.
Craft a Compelling Personal Statement: Your personal statement is your chance to shine! Use it to demonstrate how your skills and achievements align with our mission at Framework. Share specific examples that show your concern for service users and your innovative approach to problem-solving.
Complete All Forms: Don’t skip the Application details form and the Equal Opportunities Monitoring form! These are essential parts of your application, so make sure you fill them out completely and accurately before sending them in.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and is considered promptly. Plus, it shows you’re tech-savvy!
How to prepare for a job interview at Manuele Praktijk Open Hart
✨Know Your Stuff
Before the interview, dive deep into Framework's mission and values. Understand their approach to homelessness services and be ready to discuss how your experience aligns with their goals. This shows genuine interest and helps you connect your background to their needs.
✨Showcase Leadership Experience
Prepare specific examples of your leadership in the homelessness or social care sector. Highlight instances where you've driven innovation or developed strategic relationships. This will demonstrate your capability to lead and inspire within their organisation.
✨Emphasise Empathy and Values
Framework is all about making a difference in people's lives. Be prepared to discuss how your concern for service users has influenced your work. Share stories that reflect your commitment to empowering others and driving positive change.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Inquire about their future plans for service development or how they measure success in their programmes. This not only shows your interest but also gives you a clearer picture of the role and organisation.
