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- Tasks: Drive strategic projects and improve operational processes in a dynamic healthcare environment.
- Company: Join MANUAL, a mission-driven startup revolutionising health access and care delivery.
- Benefits: Enjoy hybrid work, generous stock options, wellness benefits, and 25 days holiday.
- Why this job: Make a real impact on healthcare while collaborating with diverse teams in a fast-paced setting.
- Qualifications: 2-4 years in consulting or operations; strong analytical and communication skills required.
- Other info: Opportunity to thrive in a rapidly evolving environment with a self-starter mentality.
The predicted salary is between 28000 - 42000 £ per year.
Join to apply for the Strategy & Operations Associate role at MANUAL
Join to apply for the Strategy & Operations Associate role at MANUAL
We’re looking for a Strategy & Operations Associate to join our Clinical Operations team. This role is ideal for someone with 2-4 years of experience in high-growth start-ups, consulting, or operations, who is eager to take on cross-functional challenges and drive strategic initiatives that directly impact care delivery.
You’ll work closely with clinicians, product teams, and operational leaders to identify opportunities, solve problems, and execute projects that help our clinical teams perform at their best.
What You’ll Do
- Drive strategic projects across operations—from process improvement and resource planning to scaling new care models.
- Use data to identify bottlenecks, trends, and opportunities, and translate insights into actionable recommendations.
- Collaborate cross-functionally with teams including Product, Data, Commercial, and Clinical to ensure initiatives are aligned and executed effectively.
- Design and implement operational processes that support efficiency, quality, and scalability.
- Support business case development, KPI tracking, and performance reporting for clinical operations.
About You
- 2-4 years of experience in consulting, start-up operations, generalist operations, or a similarly analytical and fast-paced environment.
- Exceptional analytical and problem-solving skills; you\’re comfortable working with data and using it to inform decisions.
- Strong written and verbal communication skills, with an ability to work across different teams and stakeholders.
- Self-starter mentality with a bias to action—you’re proactive, resourceful, and don’t wait to be told what to do.
- Thrive in ambiguity and are excited to work in a rapidly evolving, mission-driven environment.
- Familiarity with Looker, SQL or other data visualisation and analysis tools are a bonus but not required
What we offer
- Generous stock option plan
- Private medical insurance
- Hybrid role based in London Bridge 3 days a week with lunch once a week
- Wellness and gym benefit with Gympass
- Annual company retreat
- 25 days holidays and generous parental leave & flexible working policies
We are destigmatising how people approach their health by offering easy access to diagnostics, a holistic range of treatments, ongoing care and medical advice, as well as a community to help proactively improve one’s health and wellbeing. A place that didn\’t exist until now.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Hospitals and Health Care
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Strategy & Operations Associate employer: Manual
Contact Detail:
Manual Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategy & Operations Associate
✨Tip Number 1
Familiarise yourself with the healthcare industry and the specific challenges faced by clinical operations. Understanding the nuances of care delivery will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the healthcare and operations sectors. Attend relevant events or join online forums to connect with individuals who can provide insights into the company culture at MANUAL and the expectations for the Strategy & Operations Associate role.
✨Tip Number 3
Brush up on your analytical skills, particularly with data visualisation tools like Looker or SQL. Even if these aren't required, showcasing your ability to work with data can set you apart from other candidates and align with the role's focus on data-driven decision-making.
✨Tip Number 4
Prepare examples of past experiences where you've successfully driven strategic initiatives or improved processes. Be ready to discuss how you approached challenges, collaborated with cross-functional teams, and the impact of your contributions on overall performance.
We think you need these skills to ace Strategy & Operations Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in consulting, start-up operations, or similar analytical environments. Emphasise your problem-solving skills and any specific projects that demonstrate your ability to drive strategic initiatives.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with the responsibilities outlined in the job description, particularly your experience with data analysis and cross-functional collaboration.
Showcase Analytical Skills: Provide examples of how you've used data to inform decisions in previous roles. Highlight any experience with tools like Looker or SQL, even if it's not required, as it can set you apart from other candidates.
Demonstrate Proactivity: Illustrate your self-starter mentality by sharing instances where you took initiative in past roles. This could be through leading projects, suggesting improvements, or adapting to changes in a fast-paced environment.
How to prepare for a job interview at Manual
✨Showcase Your Analytical Skills
Since the role requires exceptional analytical and problem-solving skills, be prepared to discuss specific examples where you've used data to inform decisions. Highlight any experience with data visualisation tools like Looker or SQL, even if it's basic.
✨Demonstrate Cross-Functional Collaboration
This position involves working closely with various teams. Share experiences where you've successfully collaborated across different departments. Emphasise your communication skills and how you ensured alignment on projects.
✨Emphasise Your Proactive Nature
The job calls for a self-starter mentality. Prepare to give examples of situations where you took initiative without being prompted. This could include leading a project or suggesting improvements in processes.
✨Prepare for Ambiguity
As the role thrives in a rapidly evolving environment, be ready to discuss how you've handled ambiguity in past roles. Share strategies you used to navigate uncertain situations and how you adapted to change.
