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Manual

Senior Manager, Strategy & Operations - Obesity

London Full-Time 43200 - 72000 £ / year (est.) No home office possible

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At a Glance

Tasks: Lead strategic initiatives to enhance obesity care and improve patient experiences.
Company: Join MANUAL, a pioneering healthcare company focused on destigmatising health and wellness.
Benefits: Enjoy competitive salary, stock options, private health insurance, gym benefits, and more.
Why this job: Make a real impact in healthcare while working in a dynamic, customer-focused environment.
Qualifications: 7-10+ years in strategy or operations, ideally in healthcare or digital businesses.
Other info: Be part of a team that values innovation and patient-centric solutions.

The predicted salary is between 43200 - 72000 £ per year.

Senior Manager, Strategy & Operations – Obesity

Join to apply for the Senior Manager, Strategy & Operations – Obesity role at MANUAL

Senior Manager, Strategy & Operations – Obesity

Join to apply for the Senior Manager, Strategy & Operations – Obesity role at MANUAL

We are looking for a Senior Manager, Strategy & Operations – Obesity to take ownership of top priority initiatives in one of the most impactful categories in our business. This person will play a critical role in shaping and scaling our obesity offering – improving the patient journey, refining our commercial and product approach, and driving sustainable growth in this fast-evolving space.

You will lead cross-functional initiatives across pricing strategy, product enhancements, commercial definition, and partnerships – all with a laser focus on improving the lives of our patients. This role is ideal for someone who is deeply customer-obsessed, data-driven, and excited about building one of the most compelling propositions in the obesity treatment space.

What You\’ll Do

Solve strategic problems: Use first-principles thinking to diagnose root causes and define bold solutions across the obesity category, from acquisition to long-term patient engagement.
Customer obsession: Regularly engage with patients to understand their needs, pain points, and expectations. You will be the voice of the customer in every obesity-related initiative.
Define and execute commercial strategy: Own pricing, margin, and commercial levers for the obesity business. Identify opportunities to increase LTV and improve patient outcomes.
Drive product and feature improvements: Collaborate with product, clinical, and tech teams to define and ship enhancements that address patient feedback and drive measurable impact.
Lead partnerships: Explore and deliver strategic partnerships to complement our obesity care pathway – including diagnostics, lifestyle support, or pharmacological innovations.
Build with precision: Operate at both strategic and executional levels – from shaping category vision to owning implementation plans with high attention to detail.
Instil operational excellence: Build scalable systems and processes that deliver high-quality, cost-efficient care at scale.
Learn and iterate: Translate data into insights and rapidly act on learnings to improve our approach.

What We Need From You

7–10+ years of experience in strategy, operations, product, or growth, ideally in healthcare, consumer, or digital businesses.
Proven experience launching or scaling customer-facing initiatives, with a bias toward action and ownership.
Strong commercial acumen – you’re confident with pricing strategy, financial models, and defining performance metrics.
Deep empathy for patients and passion for delivering exceptional, human-centred healthcare experiences.
Experience running cross-functional initiatives across product, clinical, marketing, and legal teams.
Familiarity with recent AI developments and their application to operational or care delivery improvements is a plus.
Clear, structured communicator and analytical thinker who thrives in fast-paced environments.

What we offer

Competitive salary based on experience
Generous stock option plan
Private health insurance
The People’s Pension plan
Gym and wellness benefit with Wellhub
Lunch provided on Thursdays
Cycle to work scheme
Electric car scheme

We are destigmatising how people approach their health by offering easy access to diagnostics, a holistic range of treatments, ongoing care and medical advice, as well as a community to help proactively improve one’s health and wellbeing. A place that didn\’t exist until now.

Seniority level

Seniority level

Director

Employment type

Employment type

Full-time

Job function

Job function

Business Development and Sales
Industries

Hospitals and Health Care

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London, England, United Kingdom 3 days ago