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For Companies At a Glance
- Tasks: Manage clinical research projects and enhance operational processes.
- Company: Join MANUAL, a fast-growing healthcare company focused on innovative health solutions.
- Benefits: Enjoy hybrid work, generous stock options, wellness perks, and a £400 learning budget.
- Why this job: Be part of a mission to improve health while developing your skills in a dynamic environment.
- Qualifications: Bachelor’s degree and 2+ years in operations or analytics; data analysis skills required.
- Other info: No clinical experience needed; this role is all about operations and project management.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking an exceptional Operations Associate to join our Clinical Innovation and Research team at VOY. This role is pivotal in driving daily operations and leading operational effectiveness projects. Our mission is to improve human health through innovative solutions, and this position is at the heart of delivering on that mission. We are looking for a proactive, organised, and communicative individual with strong problem-solving skills. You will collaborate closely with cross-functional team members to transform the operational aspects of our clinical research, leveraging technology and data best practices. This represents an exciting opportunity to be part of one of the fastest-growing healthcare companies in the UK.
What you’ll be doing
- Project Management: Develop plans to execute clinical research projects and ensure timely delivery against milestones.
- Monitor Progress and Risks: Track project performance against key milestones, flag potential delays or bottlenecks, and collaborate with stakeholders to resolve issues efficiently.
- Data Analysis: Utilise data analysis tools to uncover insights and develop data-driven strategies to improve overall project performance and outcomes.
- Process Improvement: Contribute proactively to the continuous improvement of operational processes within the clinical research team, identifying opportunities for efficiency gains.
- Facilitate Team Communication: Ensure project clarity and transparency across stakeholder groups, aligning with the wider team on scope, goals, and execution needs.
What we need from you
- Bachelor’s degree in Engineering, Science, Business, or a related field
- 2+ years of experience in an operational or strategic analytical role (e.g., Consulting)
- Proficiency in data analysis tools (e.g., Excel) and data visualisation/database management software (e.g., Looker, Tableau)
- Familiarity with project management software such as Asana, Monday.com, or Notion
- Strong analytical skills with the ability to create operational workflows and define performance metrics
- Effective team player with strong communication and interpersonal skills
- Adaptability to navigating ambiguity and structuring complex problems
- High agency and eagerness to take on diverse responsibilities in a role that will evolve over time
Nice To Have
- Experience in program or project management within fast-growing start-ups, scale-ups, or top-tier consulting firms
- Proven ability to work across multiple teams and stakeholders
- Background in digital health, commercial environments, or startups, with experience managing complex projects and priorities
- Familiarity with SQL or similar programming languages for relational database management
Note: Clinical experience is not necessary — this is an operations role.
What we offer
- Generous stock option plan
- Private medical insurance
- Hybrid role based in London Bridge (3 days in-office, with lunch provided once a week)
- £400 annual learning and development budget
- Wellness and gym benefits with Gympass
- Annual company retreat
- 25 days holiday, parental leave, and flexible working policies
We are destigmatising how people approach their health by offering easy access to diagnostics, holistic treatments, ongoing care, and medical advice, fostering a community to proactively improve health and wellbeing. A place that didn’t exist until now.
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Hospitals and Health Care
Operations Associate - Clinical Innovation & Research Team employer: Manual
Contact Detail:
Manual Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Associate - Clinical Innovation & Research Team
✨Tip Number 1
Familiarise yourself with the latest trends in clinical research and operational efficiency. This will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews, showcasing your genuine interest in the field.
✨Tip Number 2
Network with professionals in the healthcare and clinical research sectors. Attend relevant events or webinars to connect with individuals who can provide insights into the company culture at MANUAL and the specific challenges faced by the Clinical Innovation & Research Team.
✨Tip Number 3
Brush up on your data analysis skills, particularly with tools like Excel, Looker, or Tableau. Being able to demonstrate your proficiency in these areas during discussions can set you apart from other candidates and show that you're ready to hit the ground running.
✨Tip Number 4
Prepare examples of how you've successfully managed projects or improved processes in previous roles. Having concrete stories ready will help you illustrate your problem-solving abilities and adaptability, which are key traits for this position.
We think you need these skills to ace Operations Associate - Clinical Innovation & Research Team
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations, project management, and data analysis. Use keywords from the job description to demonstrate that you meet the qualifications they are looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving skills and ability to work in a team. Mention specific examples of how you've contributed to operational improvements or project success in previous roles.
Highlight Technical Skills: Emphasise your proficiency in data analysis tools and project management software. If you have experience with SQL or similar programming languages, make sure to include that as well, as it aligns with the role's requirements.
Show Enthusiasm for the Mission: In your application, express your passion for improving human health through innovative solutions. This will resonate with the company's mission and show that you're genuinely interested in the role.
How to prepare for a job interview at Manual
✨Showcase Your Project Management Skills
Be prepared to discuss your experience with project management. Highlight specific projects you've managed, the tools you used (like Asana or Monday.com), and how you ensured timely delivery against milestones.
✨Demonstrate Data Analysis Proficiency
Since data analysis is crucial for this role, come ready to talk about your experience with data analysis tools like Excel, Looker, or Tableau. Share examples of how you've used data to drive decisions or improve processes.
✨Emphasise Communication and Teamwork
This position requires strong communication skills. Prepare to give examples of how you've facilitated team communication in past roles, ensuring clarity and alignment among stakeholders.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of complex problems you've navigated in previous roles and be ready to explain your thought process and the outcomes of your solutions.
