At a Glance
- Tasks: Provide patient-centred care and improve clinical operations in a fast-paced digital health environment.
- Company: Join one of the UK's fastest-growing digital health companies with a focus on innovation.
- Benefits: Share options, private medical insurance, gym benefits, and flexible working policies.
- Other info: Exciting growth opportunities in a dynamic start-up environment.
- Why this job: Shape the future of healthcare while making a real impact on patient care.
- Qualifications: Fully qualified Medical Doctor with a passion for both clinical and operational roles.
The predicted salary is between 56700 - 69300 £ per year.
The Opportunity We are looking to hire a TRT Doctor & Operations Associate to provide excellent patient-centred care in one of the UK's fastest-growing digital health companies.
This is a unique hybrid role — part clinician, part operator — designed for a doctor who wants to go beyond the traditional consulting room and actively help shape how medicine is practised at scale.
This is an ideal role for someone who thrives in a fast-paced environment, enjoys problem-solving, and wants to make being a doctor here easier — for themselves and their colleagues.
If you are energised by implementing innovative solutions, running efficient processes, and delivering high-quality, personal care, this role is for you.
What you’ll do Clinical Responsibilities Run asynchronous consultation processes for TRT patients — reviewing medical questionnaires, blood results, and clinical histories and responding within agreed turnaround times, without the need for synchronous video or phone appointments as standard.
Monitor and cover emergency and urgent clinical channels, triaging patient queries and escalating where appropriate.
Provide sick cover for the clinical team as needed, ensuring continuity of care for patients.
Prescribe personalised treatment plans based on clinical assessment and investigations.
Request investigations and refer patients to other healthcare professionals, as appropriate.
Provide proactive medicines information and education to patients, prescribers, and other clinical staff.
Operations & Improvement Identify friction points in the clinical workflow and lead or contribute to projects that make being a doctor at this company easier — think: smarter triage, better tooling, clearer SOPs, fewer unnecessary steps.
Work closely with the clinical and operations teams to design and implement process improvements that improve quality, safety, and efficiency.
Use your first-hand clinical experience to help evaluate new tools, services, or protocols before they are rolled out to the broader team.
Contribute to clinical governance, audit, and quality improvement initiatives.
Support the business in a broader operational capacity — acting as a bridge between clinical and non-clinical teams.
Who you are A fully qualified Medical Doctor, registered with the GMC with a licence to practise in the UK.
Genuine interest in both the clinical and operational sides of running a digital health service — this is not a pure consulting role.
A structured, project-oriented mindset: comfortable picking up improvement initiatives, seeing them through, and measuring their impact.
Confident working independently and autonomously, with MDT support available.
A strong team player who can collaborate across clinical and business functions.
Patient-centred approach — clinical and regulatory lens always on the patient.
Ambitious, growth-minded, and receptive to constructive feedback.
A true problem-solver with a can-do attitude.
You May Also Have Experience in private healthcare or a commercial environment.
Experience in digital consulting and online prescribing.
Experience working in a start-up or scale-up.
Clinical interests in: Endocrinology / Hormone Health, Men's Health, Weight Loss, Mental Health, or Lifestyle Medicine.
Experience within Men's Health / TRT (training and induction provided to all candidates regardless).
What We Offer Share options.
Exciting research and service development opportunities.
Private medical insurance.
Gym & wellness benefit with Wellhub.
Remote or hybrid role based in London Bridge — 1 days a week in office, with lunch once a week.
Cycle to work scheme.
Electric car scheme.25 days holiday plus generous parental leave and flexible working policies.
Join in the early stages of one of the most promising scale-ups in the healthcare space.
TRT Doctor & Operations Associate in London employer: Manual
At MANUAL, we pride ourselves on being an exceptional employer in Greater London, offering a dynamic work environment that champions flexibility and innovation. Our commitment to employee growth is reflected in our culture of continuous learning, where you will have the opportunity to lead a talented team while driving improvements in clinical quality and safety. With competitive benefits, including stock options, and a focus on collaboration, we empower our employees to make a meaningful impact in their roles.
