At a Glance
- Tasks: Lead the strategy and execution for our core platform systems, driving growth and innovation.
- Company: Join a dynamic company focused on transforming healthcare through technology.
- Benefits: Competitive salary, flexible working options, and opportunities for professional development.
- Other info: Fast-paced environment with opportunities for career growth and team leadership.
- Why this job: Make a real impact by powering better patient care and scaling innovative solutions.
- Qualifications: Extensive product management experience with strong technical and commercial skills.
The predicted salary is between 63000 - 77000 £ per year.
The Opportunity We are looking to hire a Platform Product Leader to own the strategy and execution for the systems at the core of our business.
You will be responsible for taking our platform to the next level, setting the vision, building the roadmap, and delivering the foundations that let us grow rapidly, expand into new categories at pace, and scale internationally.
Our platform underpins everything we do: our clinical, commerce (orders and subscriptions), payments, and pharmacy systems.
As our Platform Product Leader, you'll operate as both a strategist and a builder, defining where the platform needs to go over the next several years, then rolling up your sleeves to make it happen.
You'll treat the platform as a product in its own right, with internal teams as your customers, and you'll be measured on how well it unlocks speed, reliability, and new revenue across the business.
This is a player-coach role.
You'll manage and grow a group of product managers while remaining hands-on as an individual contributor on the most critical, ambiguous problems.
It suits someone who is deeply technical enough to earn the trust of engineering, yet commercially sharp enough to connect platform investment to business outcomes.
If you're excited by hard scaling problems, thrive in fast-moving environments, and want your work to power better care for patients, this is the role for you.
What you’ll do Own the platform strategy — Define a multi-year vision and roadmap for our clinical, commerce, payments, and pharmacy platforms, and align the organisation behind it.
Scale for rapid growth, hand in hand with engineering — Drive the reliability, performance, and architecture decisions that let volume grow by orders of magnitude without breaking, engaging credibly on technical trade-offs and system design as a true peer to engineering leadership.
Enable internationalisation — Build the capabilities needed to launch and operate in new markets: localisation, regulatory and compliance needs, multi-currency payments, and region-specific clinical and pharmacy workflows.
Power rapid category expansion — Make it fast and safe to launch new products, conditions, and business lines on the platform, turning quarters into weeks.
Treat the platform as a product — Understand your internal customers deeply, define clear APIs and self-serve capabilities, and relentlessly reduce the friction other teams face building on top of you.
Lead and grow a team — Manage, mentor, and develop a group of product managers, setting a high bar and building a strong platform product culture, while continuing to IC on the highest-leverage problems.
Drive commercial outcomes — Connect platform investment to business value, protecting and growing revenue through payments, subscriptions, and orders, and making the economics of platform decisions explicit.
Set the operating rhythm — Define the metrics, goals, and rituals that keep platform work measurable, accountable, and tied to company priorities.
Who you are Extensive product management experience, including senior/staff-level ownership of platform, infrastructure, or core systems products.
Experience managing and developing product managers, ideally as a player-coach who has stayed hands-on.
Strong technical depth.
Comfortable with distributed systems, APIs, data models, and infrastructure trade-offs, and able to hold your own in detailed conversations with senior engineers.
Commercial acumen.
A track record of tying platform and technical decisions to revenue, cost, and growth outcomes.
Demonstrated success scaling systems and teams through periods of rapid, high-volume growth.
Experience in at least some of: commerce, subscriptions, payments, or regulated domains (healthcare, fintech, pharmacy); internationalisation or multi-market expansion is a strong plus.
Exceptional ability to set strategy in ambiguity and then execute, turning a long-term vision into shipped, measurable outcomes.
Strong communication and influencing skills, with a track record of aligning engineering, commercial, clinical, and executive stakeholders.
Staff Product Manager – Platform in London employer: Manual
At MANUAL, we pride ourselves on being an exceptional employer in Greater London, offering a dynamic work environment that champions flexibility and innovation. Our commitment to employee growth is reflected in our culture of continuous learning, where you will have the opportunity to lead a talented team while driving improvements in clinical quality and safety. With competitive benefits, including stock options, and a focus on collaboration, we empower our employees to make a meaningful impact in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Staff Product Manager – Platform in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Manual!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Manual would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Manual through your school's career services!
We think you need these skills to ace Staff Product Manager – Platform in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Staff Product Manager – Platform, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Staff Product Manager – Platform position at Manual. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Manual
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
