At a Glance
- Tasks: Lead and empower a high-performing clinical team to exceed goals and drive improvements.
- Company: Dynamic healthcare scale-up focused on innovation and team culture.
- Benefits: Stock options, fitness benefits, generous leave, and flexible working policies.
- Other info: Hybrid role with opportunities for professional growth and collaboration.
- Why this job: Make a real impact in healthcare while developing your leadership skills.
- Qualifications: GPhC/NMC registered Independent Prescriber with experience in managing clinical teams.
The predicted salary is between 56700 - 69300 £ per year.
We’re looking for an experienced Clinical Team Lead to lead and empower a high-performing team of clinicians. You’ll be responsible for ensuring the team exceeds its goals, while driving continuous improvement across clinical operations, quality, and safety. This is a people-focused leadership role that combines operational excellence, team development, and cross-functional collaboration. You’ll work closely with product, quality, and operational leaders to improve clinical workflows, optimise performance, and enhance patient experience.
What you'll do
- Team Leadership & Performance Management
- Lead, motivate, and develop a team of clinicians to meet and exceed operational KPIs and SLAs.
- Conduct regular 1:1s, performance reviews, and coaching sessions to drive engagement and accountability.
- Foster a high-performance culture built on collaboration, continuous learning, and professional growth.
- Identify training needs and implement development plans to enhance individual and team capability.
- Operational Excellence & Quality Improvement
- Drive process and quality improvements across clinical operations.
- Analyse performance data to identify trends, risks, and opportunities for improvement.
- Develop and refine standard operating procedures (SOPs) to support scalability and compliance.
- Collaborate with Quality and Compliance teams to ensure adherence to clinical standards and regulatory requirements.
- Cross-Functional Collaboration
- Partner with Product, Engineering, and Operations teams to inform product enhancements and operational solutions that improve clinician and patient experience.
- Represent the clinical team in cross-functional meetings, sharing insights and feedback to drive continuous improvement.
- People & Culture
- Build a supportive, inclusive, and high-performing team culture.
- Recognise and celebrate success, while constructively addressing performance challenges.
- Champion wellbeing, professional integrity, and clinical excellence within the team.
Availability requirements
We are looking for candidates who can reliably commit to full time (37.5 hours) each week. To ensure coverage across our busiest periods, we are looking for someone to reliably commit to Thursday, Friday, Saturday and/or Sunday, and Monday.
Who you are
Essential:
- Registered Independent Prescriber (registered with either the GPhC or NMC with V300).
- Proven experience managing and scaling clinical teams, preferably in a digital health environment.
- Strong track record of delivering against KPIs, SLAs, and performance metrics.
- Demonstrated ability to drive measurable improvements in team performance and quality outcomes.
- Excellent communication, coaching, and stakeholder management skills.
- Data-driven mindset with experience in using metrics to guide decisions.
- Comfortable working in a fast-paced, evolving environment.
Desirable:
- Experience working in digital health, managing queues or patients queries.
- Experience working cross-functionally with Product or Operations teams.
- Familiarity with quality management systems and clinical governance frameworks.
What we offer
- Stock option plan - you’ll share in the upside you help create.
- Fitness & wellbeing benefit with Wellhub.
- Lunch once per week in our offices.
- 25 days annual leave plus bank holidays, and generous parental leave & flexible working policies.
- Private medical insurance.
- Remote opportunity / Hybrid role based in London Bridge 3 days a week with lunch once a week.
- Cycle to work scheme.
- Electric car scheme.
- Join in the early stages of one of the most promising scale-ups in the healthcare space.
Clinical Team Lead (GPhC/NMC registered) - Hybrid in London employer: Manual
At MANUAL, we pride ourselves on being an exceptional employer in Greater London, offering a dynamic work environment that champions flexibility and innovation. Our commitment to employee growth is reflected in our culture of continuous learning, where you will have the opportunity to lead a talented team while driving improvements in clinical quality and safety. With competitive benefits, including stock options, and a focus on collaboration, we empower our employees to make a meaningful impact in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Team Lead (GPhC/NMC registered) - Hybrid in London
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Manual for the Clinical Team Lead (GPhC/NMC registered) - Hybrid role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Clinical Team Lead (GPhC/NMC registered) - Hybrid in London
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Manual, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Manual, and how you can make a difference!
How to prepare for a job interview at Manual
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Manual.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Manual appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Manual supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
