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- Tasks: Provide expert clinical guidance to patients via our digital telehealth platform.
- Company: Join a promising scale-up in the digital healthcare space.
- Benefits: Share options, private medical insurance, gym benefits, and flexible working policies.
- Why this job: Make a real impact on patient care while working in a fast-paced environment.
- Qualifications: Registered healthcare professional with at least 2 years of patient-facing experience.
- Other info: Enjoy a dynamic role with opportunities for growth and an annual company retreat.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We are looking to hire a registered Clinical Advisor (nurses, pharmacists, paramedics etc.) to provide expert clinical guidance to patients via our digital telehealth platform. You will have a high level of clinical ownership and accountability and will report to the Clinical Team Lead. This is an ideal role for someone who wants to challenge themselves in a fast‑paced digital healthcare environment and manage high‑volume virtual consultations across multiple treatment pathways in order to deliver safe, efficient, and high‑quality patient care at scale. If you like delivering high‑quality digital care while balancing clinical safety, efficiency, and patient experience, this role is for you!
Responsibilities
- Deliver high‑quality virtual consultations via live messaging and phone calls, providing evidence‑based guidance for weight loss, hair loss, and erectile dysfunction treatments.
- Apply clinical expertise to ensure patient safety while efficiently managing a high volume of consultations.
- Maintain exceptional standards of patient care while meeting service level agreements and efficiency targets.
- Balance efficiency with quality care across multiple patient interactions without compromising clinical standards.
- Communicate with empathy to support patients through challenging treatment experiences.
- Adapt quickly to new systems, processes, and clinical protocols in a fast‑paced digital environment.
- Work independently with strong self‑management, prioritisation, and resilience in a demanding role.
Qualifications
- Current registration as a healthcare professional (nursing, pharmacy, dietetics, or related field).
- Minimum 2 years of patient‑facing healthcare experience.
- Experience in telemedicine, digital healthcare, or remote patient consultations.
- Experience performing patient assessments or triage.
- Strong digital literacy and comfort with healthcare technology platforms.
- Proven ability to manage high volumes of patient interactions while maintaining quality care.
- Knowledge of weight management and/or men’s health conditions.
- Experience with patient prioritisation and efficient workflow management.
Benefits
- Share options.
- Private medical insurance.
- Gym & wellness benefit with Wellhub.
- Remote opportunity / Hybrid role based in London Bridge, 3 days a week.
- Lunch once a week.
- Cycle to work scheme.
- Electric car scheme.
- 25 days holidays and generous parental leave & flexible working policies.
- Annual company retreat.
- Join in the early stages of one of the most promising scale‑ups in the healthcare space.
Interview Process
- Initial screening call with our Clinical Recruiter.
- First interview with Clinical Team Lead.
- Final stage with Head of Clinical Services.
We are destigmatising how people approach their health by offering easy access to diagnostics and a holistic range of treatments, as well as a community to help proactively improve one’s health and wellbeing. A place that didn't exist until now.
Clinical Advisor employer: Manual
Contact Detail:
Manual Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who are already in digital health. They might have insider info on job openings or can even refer you directly to hiring managers.
✨Tip Number 2
Prepare for virtual interviews by practising your responses to common clinical scenarios. We want you to shine, so set up a mock interview with a friend or use video tools to get comfortable with the format.
✨Tip Number 3
Showcase your digital skills! Make sure to highlight any experience you have with telemedicine platforms during interviews. We’re all about efficiency and quality care, so let them know how you can contribute to that.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace Clinical Advisor
Some tips for your application 🫡
Show Off Your Clinical Expertise: Make sure to highlight your clinical qualifications and experience in your application. We want to see how your background as a nurse, pharmacist, or paramedic makes you the perfect fit for providing expert guidance on our telehealth platform.
Tailor Your Application: Don’t just send a generic CV! Take the time to tailor your application to the role of Clinical Advisor. Mention specific experiences that relate to virtual consultations and patient care, so we can see how you’ll thrive in our fast-paced environment.
Emphasise Your Digital Skills: Since we’re all about digital healthcare, it’s crucial to showcase your comfort with technology. Highlight any experience you have with telemedicine or digital platforms, as this will help us understand how you can adapt quickly to our systems.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. Plus, we love seeing applications come in through our own channels!
How to prepare for a job interview at Manual
✨Know Your Clinical Stuff
Make sure you brush up on the latest evidence-based practices related to weight loss, hair loss, and erectile dysfunction treatments. Being able to discuss these topics confidently will show that you're not just familiar with the clinical side but also passionate about providing high-quality care.
✨Show Off Your Telehealth Experience
Since this role involves virtual consultations, be ready to share your experiences in telemedicine or remote patient interactions. Highlight any specific challenges you've faced and how you overcame them, as this will demonstrate your adaptability in a fast-paced digital environment.
✨Emphasise Empathy and Communication Skills
In a role where you'll be supporting patients through challenging experiences, it's crucial to convey your ability to communicate with empathy. Prepare examples of how you've effectively supported patients in the past, especially in high-pressure situations.
✨Demonstrate Your Digital Savvy
Familiarise yourself with the healthcare technology platforms you might be using. If you have experience with specific systems, mention them during the interview. Showing that you're comfortable with digital tools will reassure the interviewers that you can hit the ground running.
