Key Account Manager

Key Account Manager

Middleton Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Develop new business and manage client relationships in the logistics sector.
  • Company: Join Mantra Learning, a leading UK logistics training provider with over 56 years of experience.
  • Benefits: Enjoy subsidised team events, training packages, free parking, and a health care plan.
  • Why this job: Be part of a mission-driven organisation that empowers individuals to thrive in life and work.
  • Qualifications: Strong IT skills and proven experience in key account management or sales required.
  • Other info: Equal opportunity employer committed to safeguarding and welfare of all learners and staff.

The predicted salary is between 36000 - 60000 Β£ per year.

We are Mantra Learning, the UK's leading logistics learning and development organisation. We are an Ofsted grade 2 independent training provider who has specialised in providing training within the sector for over 56 years. The Manchester site is well established as the largest specialist logistics training facility in the UK.

Through our two key brands, The Job Gym and The National Logistics Academy, we help thousands of individuals each year to gain new skills. This enables our learners to obtain employment within the logistics sector and drives the long-term growth of the industry.

We work with some of the biggest brands in the country, including Aldi, Wincanton, and AO, delivering approximately 400 Apprenticeships, over 2500 Large Goods Vehicle licences, and 1,100 Forklift Truck licences each year. The organisation is dedicated to delivering interventions that develop the 'Skills, Knowledge and Behaviours to enable learners to thrive in life and work'.

The Role

As a Key Account Manager, your purpose is to develop new business within our targeted client base. By working with internal departments and customer representatives, you will ensure we are offering a first-class service that will lead to repeat business within the clients that you manage.

Your duties will include but will not be limited to:

  • Identifying and seizing opportunities that may support business growth.
  • Negotiating successful business outcomes with decision makers.
  • Regular review meetings with L&D departments and operational leads at depots and distribution centres to ensure smooth running of the delivery programmes and identify opportunities for new learners.
  • Cross-sell full product range to offer clients a well-rounded service.
  • Provide an overview of our offering by delivering presentations to key customer contacts and prospective apprentices.
  • Identify and capture case studies to demonstrate excellent learning provision.

Essential Qualifications/Experience/Knowledge:

  • Strong IT Skills
  • Functional Skills Level 2 (or above)
  • Proven experience within a key account or sales role
  • Excellent relationship-building skills.
  • Ability to communicate with people at all levels.

Benefits:

  • Subsidised team social events – including summer and Christmas parties
  • Training package available for teaching qualifications
  • Free parking
  • Discretionary profit-related bonus scheme
  • Access to affordable health care plan
  • 24/7 Employee Assistance Programme

Mantra Learning Ltd is an equal opportunity employer and we welcome applications regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex and sexual orientation. This organisation is committed to safeguarding and promotes the welfare of all learners and expects all staff to share this commitment. We also prioritise the safeguarding and welfare of all staff.

The successful applicant will be required to agree to all necessary checks such as providing sufficient employment references and providing proof of the right to work in the UK. A Disclosure and Barring Service check will be carried out for all successful applicants.

If this is the role you’re looking for please apply today!

Key Account Manager employer: Mantra Learning

At Mantra Learning, we pride ourselves on being a leading employer in the logistics training sector, offering a vibrant work culture that fosters collaboration and innovation. Our Manchester site not only boasts the largest specialist logistics training facility in the UK but also provides ample opportunities for professional growth through comprehensive training packages and a supportive environment. With benefits like subsidised social events, a discretionary bonus scheme, and access to an affordable healthcare plan, we ensure our employees feel valued and empowered to thrive in their careers.
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Contact Detail:

Mantra Learning Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Key Account Manager

✨Tip Number 1

Familiarise yourself with the logistics sector and the specific companies Mantra Learning collaborates with, like Aldi and Wincanton. Understanding their business models and challenges will help you tailor your approach during interviews.

✨Tip Number 2

Prepare to discuss your experience in building relationships and managing key accounts. Have specific examples ready that demonstrate your ability to negotiate and deliver successful outcomes for clients.

✨Tip Number 3

Showcase your IT skills by being proficient in relevant software and tools that can aid in account management. Being tech-savvy can set you apart from other candidates and show your readiness for the role.

✨Tip Number 4

Be prepared to discuss how you would identify new business opportunities and cross-sell services. Think of innovative strategies that could benefit Mantra Learning and be ready to share them during your interview.

We think you need these skills to ace Key Account Manager

Business Development
Account Management
Negotiation Skills
Relationship Building
Presentation Skills
Communication Skills
Sales Strategy
Customer Service Excellence
Market Analysis
Cross-Selling Techniques
IT Proficiency
Problem-Solving Skills
Stakeholder Engagement
Project Management

Some tips for your application 🫑

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Key Account Manager at Mantra Learning. Tailor your application to highlight relevant experience and skills that align with their needs.

Highlight Relevant Experience: In your CV and cover letter, emphasise your proven experience in key account management or sales roles. Use specific examples to demonstrate your relationship-building skills and successful outcomes you've achieved in previous positions.

Showcase Your Skills: Make sure to mention your strong IT skills and any relevant qualifications, such as Functional Skills Level 2 or above. This will help you stand out as a candidate who meets their essential requirements.

Craft a Compelling Cover Letter: Write a personalised cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention how you can contribute to their mission of developing skills and knowledge in the logistics sector.

How to prepare for a job interview at Mantra Learning

✨Research the Company

Before your interview, take some time to learn about Mantra Learning and its key brands. Understand their mission, values, and the services they offer. This will help you tailor your responses and show genuine interest in the role.

✨Prepare for Relationship-Building Questions

As a Key Account Manager, strong relationship-building skills are crucial. Be ready to discuss your past experiences in managing client relationships and how you've successfully navigated challenges to maintain those connections.

✨Showcase Your Negotiation Skills

Expect questions about your negotiation strategies and outcomes. Prepare examples where you've successfully negotiated business deals or resolved conflicts, highlighting your ability to achieve win-win situations.

✨Demonstrate Your IT Proficiency

Since strong IT skills are essential for this role, be prepared to discuss your experience with relevant software and tools. You might also want to mention any specific technologies you've used to enhance client management or reporting.

Key Account Manager
Mantra Learning
Location: Middleton

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