Development Coach

Join to apply for the Development Coach role at Mantra Learning

Manchester, England, United Kingdom

Base pay range

£26,000 – £28,000 per annum

The National Logistics Academy is part of Mantra Learning Ltd. We are the UK’s leading logistics learning and development organisation, with 56 years of industry recognition. We provide support and development to help people change lives and work with some of the biggest brands in the country, including Aldi, Travis Perkins, Dixons Carphone Warehouse, and Eddie Stobart.

Under our brands “The National Logistics Academy, Job Gym & Mantra Learning” we work with over 600 apprentices, support over 3500 people to get back to work and improve their life chances and mental health, and train over 1000 people to become HGV drivers each year.

The Role

As a Development Coach, your primary focus will be to facilitate learner progression by delivering and coordinating high‑quality training and assessment. You will manage and motivate both apprentice learners and their employer‑based mentors, ensuring that apprentices acquire the skills, knowledge and behaviours necessary to excel in their roles and build successful careers.

Responsibilities

• Collaborate with employer‑based mentors to establish clear goals and objectives, ensuring apprentices make consistent progress in their learning programmes and enhance performance in their job roles.
• Inspire and motivate apprentices to pursue and develop successful careers within the logistics industry.
• Deliver high‑quality, engaging, and innovative teaching and coaching sessions, either virtually via Teams or on‑site at employer premises.
• Ensure apprentices are fully engaged in their learning journey, receiving regular contact, assessments and reviews aligned with the scheme of work and ESFA requirements.
• Equip learners with the knowledge and skills required to achieve outstanding outcomes in their apprenticeship programmes.
• Ensure all training components are delivered in compliance with End Point Assessment and awarding organisation standards.
• Maintain accurate and up‑to‑date records of learner progress within the organisation’s systems.
• Provide regular work scrutiny to reinforce apprentices’ understanding and support their development.
• Actively contribute to continuous improvement within your department and team, fostering a culture of excellence.

Essential Skills / Knowledge

• Strong digital, spoken and written communication skills, with an ability to communicate at all levels
• Excellent relationship building skills
• Excellent customer service skills
• Enthusiastic and can inspire others
• Ability to interact and confidently engage people using virtual/digital platforms such as Teams

Benefits

• Hybrid working with travel to Middleton, Greater Manchester as required (after completion of training period)
• 23 days holidays pro rata plus bank holiday
• Free eye‑care vouchers
• Pension scheme
• On‑site café
• Discretionary profit‑related bonus scheme
• Subsidised team social events – regular gatherings, including summer and Christmas parties
• Cycle to work scheme
• Health & wellbeing initiatives
• Net zero initiatives
• Access to affordable health care plan
• 24/7 Employee assistant programme
• Funded training and development opportunities

Mantra Learning Ltd is an equal opportunity employer and we welcome applications regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. This organisation is committed to safeguarding and promotes the welfare of all learners and expects all staff to share this commitment. We also prioritise the safeguarding and welfare of all staff.

The successful applicant will be required to agree to all necessary checks such as providing sufficient employment references and providing proof of the right to work in the UK. A Disclosure and Barring Service check will be carried out for all successful applicants.

If this is the role you’re looking for please apply today!

Seniority level

Entry level

Employment type

Full‑time

Job function

Other

Industries

Professional Training and Coaching