Director of Community Services and Development in City of London

Mantell Associates is a global executive search firm specialising in the CDMO, Pharmaceutical, Biotech and Life Sciences industries. Since our launch in 2019, we've grown into an international business partnering with some of the world's most innovative organisations, delivering executive search, permanent recruitment and contract solutions across Europe, North America, Asia-Pacific and the Middle East. With headquarters in London, we are continuing to invest in our people, leadership and long-term growth. Developing exceptional recruitment professionals is fundamental to our success, and we're now looking for a Director of Learning & Development to lead the next evolution of our training and performance strategy.

This is a strategic leadership role responsible for designing, delivering and continuously evolving Mantell Associates' L&D function. Reporting directly to the CEO, you'll create a best-in-class learning environment that enables consultants, managers and future leaders to achieve exceptional performance throughout every stage of their careers. You'll build structured development programmes, embed a culture of continuous learning, and ensure our teams have the skills, knowledge and behaviours required to thrive in a highly competitive international recruitment market.

• Develop and execute the company's global Learning & Development strategy.
• Design structured training programmes for new hires, experienced consultants, managers and senior leaders.
• Create clear learning pathways aligned with career progression across the business.
• Deliver engaging classroom, virtual and one-to-one coaching sessions.
• Build leadership development programmes to support future management talent.
• Partner with Directors to identify capability gaps and implement targeted development initiatives.
• Introduce innovative learning methods, digital training platforms and performance resources.
• Measure the effectiveness of learning programmes using KPIs, performance data and employee feedback.
• Collaborate with Talent Acquisition to deliver exceptional onboarding and induction programmes.
• Promote a culture of continuous improvement, coaching and high performance throughout the organisation.
• Ensure training remains aligned with market trends, recruitment best practice and commercial objectives.

• Significant experience leading Learning & Development within a recruitment, sales or professional services environment.
• Experience coaching recruitment consultants and developing future leaders.
• Strong understanding of recruitment methodologies, business development and client relationship management.
• Exceptional communication, presentation and coaching skills.
• Commercially minded with the ability to link learning outcomes to business performance.
• Passion for developing people and building high-performing teams.
• Executive leadership role with significant influence across the business.
• Opportunity to shape the development of one of the fastest-growing specialist Life Sciences recruitment consultancies.
• Hybrid working model.
• Clear progression and long-term career development.
• Investment in learning technology, coaching tools and professional development.
• International incentive trips and company events.
• Collaborative, ambitious and high-performance culture.
• Enhanced annual leave and comprehensive wellbeing initiatives.

As Director of Learning & Development, you'll have the opportunity to shape the capability, performance and future leadership of our business. Your work will directly influence how we attract, develop and retain exceptional talent while helping Mantell Associates continue its ambitious international growth journey. If you're passionate about developing people, driving performance and building a world-class learning culture, we'd love to hear from you.