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- Tasks: Welcome customers, manage bookings, and assist in various departments.
- Company: Mansfield Superbowl, a fun and vibrant entertainment centre.
- Benefits: Competitive pay, employee discounts, and flexible hours.
- Why this job: Join a dynamic team and gain diverse experience while having fun!
- Qualifications: Must be 18+, with a passion for customer service and teamwork.
- Other info: Flexible shifts available, perfect for students seeking part-time or full-time work.
Mansfield Superbowl are seeking to employ a receptionist. This is an exciting role that is heavily focused on providing excellent customer service to each and every one of our customers. We heavily encourage candidates with an interest in cross-training and becoming more of a Team Member which would include working in our kitchen, the bar and running bowling leagues/tournaments on a regular basis. This also gives you the opportunity to receive additional hours each week. We are open to discussing this opportunity with candidates looking for part-time or a full-time position. Hours available will vary depending on the candidate, we anticipate as a minimum 20 hours per week will be provided with a very high chance of working up to around 30+ hours per week for the right candidate. Please only apply if this is suitable for you.
Main Responsibilities/Duties include:
- Meeting & Greeting customers into the centre.
- Checking customers in and put them onto their lanes using our booking system.
- Cash handling.
- Running leagues/tournaments.
- Answering telephone enquiries.
- Till work.
- Taking bookings and logging them correctly on the system.
- Taking telephone payments.
- Liaise with other departments.
- Serving on the bar.
- Cross-Training on all departments.
- General cleaning (glass collecting, cleaning tables, mopping spillages etc).
- Helping out on other departments such as the bar or front of the diner.
- Shutting down your department to a high standard.
PLEASE NOTE: Unfortunately, due to the nature of this position we can only accept applications from candidates aged 18+ as you will be serving alcohol. We require our Reception staff to be fully flexible and able to work a variety of shifts such as: Mornings, Evenings (up until 11pm), 10–12-hour shifts at times, Weekends, Bank Holidays and School Holidays. If you feel you would be the right fit for this exciting position and fit the above criteria, please apply now.
Job Types: Full-time, Part-time
Pay: From £12.21 per hour
Benefits: Employee discount, On-site parking
Work Location: In person
Receptionist employer: Mansfield Superbowl
Contact Detail:
Mansfield Superbowl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mansfield Superbowl. Understand their values and what they offer. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show your flexibility! Make it clear that you're open to working various shifts, including weekends and evenings. Highlighting your willingness to cross-train in different departments can also set you apart as a candidate who’s ready to jump in wherever needed.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and shows that you’re serious about joining the Mansfield Superbowl team.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Customer Service Skills: Since this role is all about providing excellent customer service, make sure to highlight any relevant experience in your application. We want to see how you can bring a friendly and welcoming vibe to our centre!
Be Flexible with Your Availability: We’re looking for someone who can work various shifts, including evenings and weekends. In your application, let us know your availability and how you can fit into our schedule. The more flexible, the better!
Express Your Interest in Cross-Training: If you're keen on learning different roles, mention it! We love candidates who are excited about cross-training and getting involved in other departments. It shows you're a team player and ready to dive into the action.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you. We can’t wait to hear from you!
How to prepare for a job interview at Mansfield Superbowl
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a receptionist at Mansfield Superbowl. Familiarise yourself with customer service principles, cash handling, and the booking system they use. This will show that you're genuinely interested and prepared.
✨Show Off Your Flexibility
Since the role requires flexibility in working hours, be ready to discuss your availability. Highlight any previous experience where you've adapted to changing schedules or taken on extra responsibilities, especially in customer-facing roles.
✨Practice Your People Skills
As a receptionist, you'll be the first point of contact for customers. Practice your greeting and how you would handle various customer enquiries. Think about how you can convey warmth and professionalism, as this is key to providing excellent customer service.
✨Be Ready to Discuss Cross-Training
Mansfield Superbowl values candidates who are open to cross-training. Be prepared to talk about your willingness to learn new skills, whether it's working in the kitchen, bar, or running bowling leagues. This shows you're a team player and eager to contribute in multiple ways.