Support Officer (Voids)

Support Officer (Voids)

Mansfield Full-Time 22600 - 29000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist in managing void council properties and coordinate repairs efficiently.
  • Company: Mansfield District Council, a supportive and inclusive workplace.
  • Benefits: Generous holiday entitlement and local government pension scheme.
  • Why this job: Make a difference in the community while gaining valuable administrative experience.
  • Qualifications: Experience in administration and strong organisational skills.
  • Other info: Join a diverse team with opportunities for personal and professional growth.

The predicted salary is between 22600 - 29000 £ per year.

Housing Repairs and Assets

Support Officer (Voids)

£26,403 – £28,142 (pay award pending)

An exciting opportunity has arisen for a suitably experienced candidate to assist in the delivery of an effective housing service by carrying out tasks within the day-to-day delivery of our current voids repair’s function.

Based within the Housing Repairs and Assets team, the post holder will have responsibility for the day-to-day administration and co-ordination of void properties, from the receipt of keys, entering the void onto the repairs system, monitoring, ensuring the transfer of keys through trades in the most efficient manner, through to the return of the keys when all work has been completed. This will involve processing invoices (including checks and balances against quoted works), data administration, KPI reporting, liaising with contractors and other authority departments, along with other varied aspects of general administration.

Mansfield District Council is a great place to work, we offer great benefits including a very generous holiday entitlement and the local government pension scheme.

For details about the role, please contact Eddie (Operations Manager Responsive Repairs and Voids) on eking@mansfield.gov.uk

To apply, please visit: www.mansfield.gov.uk

Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority.

Closing date: 12 April 2026
Interviews: w/c 20 April 2026

Mansfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community.

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Support Officer (Voids) employer: Mansfield District Council

Mansfield District Council is an excellent employer, offering a supportive work environment that prioritises employee well-being and professional growth. With generous holiday entitlements and a robust local government pension scheme, employees can enjoy a healthy work-life balance while contributing to the community through meaningful roles like the Support Officer (Voids). The council fosters a culture of inclusivity and collaboration, making it a rewarding place to build a career in public service.
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Contact Detail:

Mansfield District Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Officer (Voids)

✨Tip Number 1

Get to know the company! Research Mansfield District Council and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the interview process, plus it shows your enthusiasm for the position.

✨Tip Number 3

Prepare for common interview questions related to administration and coordination. Think about your past experiences and how they relate to managing void properties. We want you to shine when discussing your skills!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about the opportunity at Mansfield District Council.

We think you need these skills to ace Support Officer (Voids)

Administration Skills
Data Administration
Performance Reporting
Invoice Processing
Communication Skills
Coordination Skills
Attention to Detail
Liaising with Contractors
Monitoring Skills
Efficiency in Task Management

Some tips for your application 🫡

Read the Job Description Carefully: Before you start writing, make sure you understand what we're looking for in a Support Officer (Voids). Highlight the key responsibilities and think about how your experience aligns with them.

Tailor Your Application: Don’t just send a generic application! We want to see how your skills and experiences specifically relate to the voids property function. Use examples that show you can handle the tasks mentioned in the job description.

Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Make sure your passion for the role shines through!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows you’re keen on joining our team at Mansfield District Council!

How to prepare for a job interview at Mansfield District Council

✨Know Your Stuff

Make sure you understand the role of a Support Officer (Voids) inside out. Familiarise yourself with the processes involved in managing void properties, from receiving keys to processing invoices. This will show your potential employer that you're genuinely interested and ready to hit the ground running.

✨Showcase Your Organisation Skills

Since this role involves a lot of administration and coordination, be prepared to discuss your organisational skills. Bring examples of how you've successfully managed multiple tasks or projects in the past. This will help demonstrate that you can handle the demands of the job effectively.

✨Communicate Clearly

You'll be liaising with contractors and other departments, so strong communication skills are a must. Practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully to questions.

✨Ask Insightful Questions

Prepare some questions to ask at the end of your interview. This could be about the team you'll be working with, the challenges they face, or how success is measured in the role. Asking thoughtful questions shows your enthusiasm and helps you gauge if the job is the right fit for you.

Support Officer (Voids)
Mansfield District Council
Location: Mansfield
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