At a Glance
- Tasks: Match and allocate housing efficiently while providing excellent customer service.
- Company: Mansfield District Council, dedicated to serving the community.
- Benefits: Enjoy up to 37 days of holiday and a Local Government pension.
- Other info: Part-time role with a supportive team and community-focused environment.
- Why this job: Make a difference in people's lives by helping them find their homes.
- Qualifications: Strong customer service skills and ability to collaborate effectively.
The predicted salary is between 30000 - 40000 £ per year.
Mansfield District Council is seeking a Housing Choice Officer to join our housing needs service. The role involves ensuring the council's lettings scheme is efficiently matched and allocated. This position requires strong customer service skills, along with the ability to respond to inquiries and collaborate effectively.
The successful applicant will enjoy benefits including up to 37 days of holiday per year and a Local Government pension. A Basic DBS check will be necessary for the role.
Part-Time Housing Choice Officer (3 days/wk) — Allocations in Mansfield employer: Mansfield District Council
Mansfield District Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional development. With generous benefits such as up to 37 days of holiday and a Local Government pension, this role provides a meaningful opportunity to contribute to the community while enjoying a healthy work-life balance.
Contact Details:
Mansfield District Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Housing Choice Officer (3 days/wk) — Allocations in Mansfield
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector or those who work at Mansfield District Council. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've gone above and beyond for clients, as this will show you're a perfect fit for the Housing Choice Officer role.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with the hiring team, let them know why you're passionate about helping people find housing. Your genuine interest can really set you apart.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Part-Time Housing Choice Officer (3 days/wk) — Allocations in Mansfield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Housing Choice Officer role. We want to see how you can contribute to our lettings scheme and customer service excellence!
Showcase Your Customer Service Skills:Since this role is all about helping people, don’t forget to emphasise your customer service experience. Share specific examples of how you've successfully handled inquiries or resolved issues in the past – we love a good story!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the team!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it’s super simple – just follow the prompts!
How to prepare for a job interview at Mansfield District Council
✨Know Your Stuff
Make sure you understand the ins and outs of the housing allocations process. Familiarise yourself with Mansfield District Council's lettings scheme and be ready to discuss how you would efficiently match and allocate housing. This shows you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role requires strong customer service skills, think of examples from your past experiences where you've successfully handled inquiries or resolved issues. Be prepared to share these stories during the interview to demonstrate your ability to collaborate effectively.
✨Ask Smart Questions
Prepare a few thoughtful questions about the role and the team you'll be working with. This not only shows your enthusiasm but also helps you gauge if the council's culture aligns with your values. For instance, ask about the challenges the housing needs service is currently facing.
✨Be Ready for the DBS Check
Since a Basic DBS check is necessary for this role, be prepared to discuss any relevant background information. It's best to be upfront about anything that might come up, as transparency can build trust with your potential employer.
