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- Tasks: Manage housing tenancies and support tenants in a vibrant community.
- Company: Mansfield District Council, committed to equal opportunities.
- Benefits: Generous holiday entitlement, Local Government pension, and competitive salary.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in social housing and strong customer service skills.
- Other info: Dynamic role with opportunities for personal growth and community impact.
The predicted salary is between 28598 - 33699 £ per year.
Mansfield is a great place to work, we offer great benefits including a very generous holiday entitlement, up to 37 days per year and Local Government pension.
Tenancy Services is recruiting to the post of Housing Management Officer to manage a patch within the district and supporting tenants to sustain their tenancies. The post will also include neighbourhood management, dealing with anti-social behaviour and breaches of tenancy.
You will have experience in working within social housing and dealing with tenants and be able to manage under pressure with the reactive nature of this role. You will also be highly organised and motivated with great customer service skills and a creative approach to service delivery.
For further details about this role contact Ruth Tuft on 01623 463363. To apply, please visit: www.mansfield.gov.uk
Closing date: 12 April 2026
Interviews: 23 April 2026
Mansfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community.
Housing Management Officer in Mansfield employer: Mansfield District Council
Contact Detail:
Mansfield District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Management Officer in Mansfield
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Mansfield District Council. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching common questions for Housing Management Officers. Think about your experiences with tenants and how you’ve handled tricky situations – they’ll want to hear your stories!
✨Tip Number 3
Show off your organisational skills! Bring examples of how you’ve managed your time and tasks effectively in previous roles. This will demonstrate that you can handle the reactive nature of the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Mansfield District Council.
We think you need these skills to ace Housing Management Officer in Mansfield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in social housing and tenant management. We want to see how your skills align with the role of Housing Management Officer, so don’t hold back!
Show Off Your Customer Service Skills: Since this role involves a lot of interaction with tenants, it’s crucial to showcase your customer service skills. Share examples of how you've successfully dealt with challenging situations or provided excellent support in the past.
Be Organised and Clear: We appreciate clarity and organisation in applications. Make sure your CV and cover letter are well-structured and easy to read. This reflects your ability to manage tasks effectively, which is key for this role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role there too.
How to prepare for a job interview at Mansfield District Council
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing and the specific challenges tenants face. Familiarise yourself with local policies and any recent changes in legislation that might affect tenancy management.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully dealt with tenants in the past, especially in challenging situations. Highlight your ability to manage conflicts and provide excellent service, as this role heavily relies on strong interpersonal skills.
✨Demonstrate Organisational Skills
Be ready to discuss how you prioritise tasks and manage your time effectively, especially under pressure. You might want to share specific strategies or tools you use to stay organised while handling multiple cases.
✨Bring Creative Solutions
Think about innovative approaches you've taken in previous roles to improve service delivery. Be prepared to share these ideas during the interview, as creativity is key in addressing issues like anti-social behaviour and tenancy breaches.