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- Tasks: Manage front-of-house operations and ensure a fantastic experience for all theatre-goers.
- Company: Join the vibrant team at Mansfield Palace Theatre, a hub for live entertainment.
- Benefits: Competitive pay, flexible hours, and the chance to work in a lively environment.
- Why this job: Be part of the excitement in live events and make a difference in people's experiences.
- Qualifications: Experience in customer service or event management, with strong leadership skills.
- Other info: Perfect for those who thrive in dynamic settings and love working with people.
The predicted salary is between 13201 - 14071 £ per year.
Mansfield Palace Theatre is looking for an enthusiastic and dedicated Duty Manager to join our Front of House team. If you’re passionate about live entertainment and thrive in a busy, customer-focused environment, we’d love to hear from you!
As a Duty Manager, you’ll be responsible for ensuring the smooth and safe running of the theatre during performances and events. You’ll supervise front-of-house operations, lead our friendly team of staff and volunteers, and help deliver an exceptional experience for all visitors.
Key Responsibilities- Manage front-of-house operations during performances and events
- Lead and support staff and volunteers to deliver outstanding customer service
- Ensure the safety, comfort, and enjoyment of all audiences
- Act as the main point of contact for customers, performers, and contractors
- Handle any issues or emergencies calmly and efficiently
- Managing and Ordering Stock
- Maintenance Responsibilities
- Friendly, confident, and an excellent communicator
- Experience in customer service, hospitality, or venue/event management
- Able to lead a team with professionalism and enthusiasm
- Calm under pressure, with strong problem-solving skills
- Flexible to work evenings, weekends, and holidays
Duty Manager in Kirkby in Ashfield employer: Mansfield District Council
Contact Detail:
Mansfield District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Kirkby in Ashfield
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with others on social media. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the theatre and its events. Show your passion for live entertainment and be ready to discuss how your experience aligns with the role of Duty Manager. We want to see that enthusiasm shine through!
✨Tip Number 3
Practice your communication skills! As a Duty Manager, you'll need to lead a team and interact with customers. Role-play common scenarios with friends or family to build your confidence and refine your approach.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Mansfield Palace Theatre. Don’t miss out on this opportunity!
We think you need these skills to ace Duty Manager in Kirkby in Ashfield
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for live entertainment shine through! We want to see how much you love the theatre and customer service, so share any relevant experiences that highlight your passion.
Tailor Your CV: Make sure your CV is tailored to the Duty Manager role. Highlight your experience in customer service and any leadership roles you've had. We’re looking for someone who can lead our team, so show us how you’ve done that before!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that’s easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mansfield District Council
✨Know the Venue Inside Out
Before your interview, take some time to research Mansfield Palace Theatre. Familiarise yourself with its history, upcoming events, and the overall atmosphere. This will not only show your enthusiasm but also help you answer questions about how you would manage front-of-house operations effectively.
✨Showcase Your Customer Service Skills
As a Duty Manager, you'll be at the forefront of customer interactions. Prepare examples from your past experiences where you've delivered outstanding service or resolved issues. Highlighting these moments will demonstrate your ability to handle the busy, customer-focused environment they’re looking for.
✨Demonstrate Leadership Qualities
Think about times when you've led a team or supported colleagues in a challenging situation. Be ready to discuss your leadership style and how you motivate others. This is crucial since the role involves supervising staff and volunteers, so showing that you can inspire and guide a team will set you apart.
✨Stay Calm Under Pressure
The theatre environment can get hectic, especially during performances. Prepare to discuss how you handle stress and unexpected situations. Share specific examples where you’ve remained calm and solved problems efficiently, as this will reassure them of your capability to manage emergencies and ensure audience safety.
