Housing Officer (Specialist Support)
Housing Officer (Specialist Support)

Housing Officer (Specialist Support)

Full-Time 28598 - 33699 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Support individuals with a history of rough sleeping to maintain stable housing and independence.
  • Company: Join a passionate team dedicated to transforming lives through housing support.
  • Benefits: Competitive salary, impactful work, and opportunities for personal growth.
  • Why this job: Make a real difference in people's lives by helping them achieve stability and community connections.
  • Qualifications: Experience in support services and a passion for helping those facing homelessness.
  • Other info: Flexible working environment with a focus on person-centred, trauma-informed practices.

The predicted salary is between 28598 - 33699 ÂŁ per year.

We are looking for passionate and motivated Housing First Specialist Support Officers to join our team, supporting people with a history of rough sleeping to sustain their own homes. Housing First roles are incredibly impactful—supporting people to maintain stable housing after rough sleeping can genuinely transform lives. This role is based on the Housing First principles for England developed by Homeless Link, which place individuals directly into permanent housing and provide flexible, person‑centred support to help them maintain their tenancy and achieve their personal goals.

As a Housing First Specialist Support Officer you will work alongside individuals who have experienced long‑term homelessness, providing intensive and compassionate support tailored to their needs. You will help people develop independence, access services, and build positive connections within their communities.

Key Responsibilities
  • Provide person‑centred, trauma‑informed support to individuals with a history of rough sleeping.
  • Support tenants to sustain their social housing tenancies and develop independent living skills.
  • Build trusting, long‑term relationships with clients using a strengths‑based approach.
  • Work flexibly and proactively, delivering support in people’s homes and in the community.
  • Assist clients to access services including healthcare, mental health, substance misuse support, employment, and benefits advice.
  • Advocate on behalf of clients and work collaboratively with housing providers, local authorities and partner agencies.
  • Daily maintenance of accurate records, support plans and risk assessments.
  • Participate in multi‑agency meetings and adhere to MDC safeguarding processes.

We are looking for someone who:

  • Is passionate about supporting people who have experienced homelessness.
  • Understands the challenges faced by individuals with multiple and complex needs.
  • Is tenacious, resilient, accountable and thinks creatively.
  • Has experience providing support, casework, or tenancy sustainment services.
  • Can work flexibly, independently, and as part of a team.
  • Has strong communication, relationship‑building and problem‑solving skills.
  • Is committed to person‑centred and trauma‑informed practice.
  • Knowledge or experience of the Housing First model or working with people who have experienced rough sleeping would be highly beneficial.

If you are interested in applying and would like to discuss the role, please contact Louise Kenworthy on 07564 584509.

Housing Officer (Specialist Support) employer: Mansfield District Council

Join a dedicated team that prioritises compassion and community impact, where your role as a Housing Officer (Specialist Support) will not only provide you with the opportunity to make a real difference in the lives of individuals experiencing homelessness but also offers a supportive work culture that values personal growth and development. With a focus on person-centred, trauma-informed practices, we empower our employees through ongoing training and collaborative partnerships, ensuring you have the tools and resources needed to thrive in this meaningful position.
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Contact Detail:

Mansfield District Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Officer (Specialist Support)

✨Tip Number 1

Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.

✨Tip Number 2

Prepare for interviews by practising common questions related to housing support. Think about your experiences and how they align with the Housing First principles. We want you to shine, so rehearse your answers and be ready to showcase your passion for helping those in need.

✨Tip Number 3

Showcase your skills through real-life examples. When discussing your experience, focus on specific situations where you made a difference in someone’s life. We love hearing about your successes and how you’ve used your strengths to support others.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who are ready to make a difference in the lives of those experiencing homelessness.

We think you need these skills to ace Housing Officer (Specialist Support)

Person-Centred Support
Trauma-Informed Practice
Tenancy Sustainment
Relationship-Building
Problem-Solving Skills
Flexibility
Independence
Casework Experience
Advocacy
Knowledge of Housing First Model
Understanding of Complex Needs
Communication Skills
Resilience
Creativity

Some tips for your application 🫡

Show Your Passion: Let your enthusiasm for supporting individuals who have experienced homelessness shine through in your application. We want to see that you genuinely care about making a difference in their lives.

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills. We’re looking for specific examples of how you've provided support or worked with vulnerable individuals.

Be Person-Centred: Demonstrate your understanding of person-centred and trauma-informed practices in your written application. We want to know how you approach support in a way that respects the individual’s needs and experiences.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this impactful role.

How to prepare for a job interview at Mansfield District Council

✨Know Your Housing First Principles

Familiarise yourself with the Housing First model and its principles. Understand how it supports individuals transitioning from rough sleeping to stable housing. This knowledge will show your passion for the role and your commitment to person-centred support.

✨Showcase Your Compassionate Approach

Prepare examples that highlight your experience in providing trauma-informed support. Think about times when you've built trusting relationships with clients, and be ready to discuss how you can apply this in the Housing Officer role.

✨Demonstrate Problem-Solving Skills

Be ready to discuss specific challenges you've faced in previous roles and how you creatively solved them. This is crucial for a Housing Officer, as you'll need to navigate complex situations and advocate effectively for your clients.

✨Ask Insightful Questions

Prepare thoughtful questions about the organisation's approach to supporting clients and the team dynamics. This not only shows your interest but also helps you gauge if the role aligns with your values and working style.

Housing Officer (Specialist Support)
Mansfield District Council

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