At a Glance
- Tasks: Service and maintain water treatment equipment across the UK and internationally.
- Company: Dynamic company focused on water treatment solutions with a global reach.
- Benefits: Competitive salary, travel expenses covered, and opportunities for skill development.
- Other info: Home-based role with a vehicle provided and excellent career growth potential.
- Why this job: Join a team that values customer service and technical excellence while travelling the world.
- Qualifications: Qualified electro-mechanical engineer with strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
Are you a skilled Field Service Engineer looking for your next challenge? This role offers the opportunity to work across the UK and internationally, with some travel and time away from home required. All travel is pre-arranged and fully expensed. As your experience grows, you may also be involved in commissioning newly installed systems, which can occasionally require extended stays on-site.
Key Responsibilities:
- Service and maintain a variety of water treatment equipment including Reverse Osmosis systems, Deionisers, Filtration Units, Water Softeners, and Effluent Treatment Plants at customer sites both in the UK and overseas.
- Develop and manage relationships with customers and on-site personnel.
- Diagnose and resolve technical issues in the field and through remote support.
- Undertake installation and commissioning work depending on your skills and qualifications.
- Produce detailed service reports and other documentation using Microsoft Word.
- Provide support that aligns with both commercial and technical specifications.
- Contribute to internal service improvement efforts to drive efficiency and quality.
- Maintain a high standard of customer care and technical service.
- Adhere to all relevant policies, including health and safety regulations.
- Proactively pursue opportunities for learning and skill development.
Candidate Profile:
- Qualified electro-mechanical engineer with a multi-disciplinary background.
- Previous experience in water treatment or a similar technical field is advantageous.
- Field service or remote technical support experience is beneficial.
- Strong commitment to delivering excellent customer service.
- Excellent verbal and written communication skills with the ability to engage with a range of stakeholders.
- Professional, self-motivated, and well-organised.
- Comfortable using Microsoft Office applications.
- Holds GCSEs or equivalent in English and Maths.
- Full UK driving licence and willingness to travel nationally and internationally.
Location: This is a home-based role with travel as required. A vehicle and fuel card are included as part of the package.
Salary: £35,000-£45,000 DOE
Field Services Engineer in Taunton employer: Mansell Recruitment Group
Join a dynamic team as a Field Service Engineer, where your skills will be valued and your career can flourish. With a strong emphasis on employee development, we offer comprehensive training and opportunities for advancement, all while fostering a supportive work culture that prioritises customer satisfaction and technical excellence. Enjoy the flexibility of a home-based role with fully expensed travel, allowing you to explore diverse locations while making a meaningful impact in the water treatment industry.
StudySmarter Expert Advice🤫
We think this is how you could land Field Services Engineer in Taunton
✨Tip Number 1
Network like a pro! Reach out to your connections in the field services industry. Attend local meetups or online webinars to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Showcase your skills! Create a portfolio or a LinkedIn profile that highlights your experience with water treatment systems and any relevant projects you've worked on. This will help you stand out when chatting with hiring managers.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to field service engineering. Practice explaining your problem-solving process, especially for diagnosing issues with equipment like Reverse Osmosis systems.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for skilled engineers like you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Field Services Engineer in Taunton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with water treatment systems and any relevant technical skills. We want to see how your background fits with what we do!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. We love seeing genuine enthusiasm for the position.
Showcase Your Communication Skills:Since you'll be engaging with customers and stakeholders, it's crucial to demonstrate your excellent verbal and written communication skills. Make sure your application reflects your ability to convey technical information clearly.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Mansell Recruitment Group
✨Know Your Tech
Brush up on your knowledge of water treatment equipment, especially Reverse Osmosis systems and Filtration Units. Be ready to discuss your hands-on experience and how you've tackled technical issues in the past.
✨Customer Care Counts
Prepare examples that showcase your commitment to excellent customer service. Think about times when you went above and beyond for a client or resolved a tricky situation with a customer.
✨Communication is Key
Since you'll be engaging with various stakeholders, practice articulating your thoughts clearly. You might want to rehearse explaining complex technical concepts in simple terms, as this will demonstrate your communication skills.
✨Show Your Organisational Skills
As a Field Service Engineer, being organised is crucial. Bring examples of how you've managed your time effectively, especially when juggling multiple tasks or projects. This will show that you're self-motivated and well-prepared for the role.
