At a Glance
- Tasks: Drive sales and account growth while providing top-notch customer support.
- Company: Join a dynamic service team in a growing company.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Other info: Opportunity to work in a fast-paced environment with great growth potential.
- Why this job: Make a real impact by building relationships and driving business performance.
- Qualifications: Experience in sales or account management with a proven track record.
The predicted salary is between 35000 - 45000 € per year.
This is a fantastic opportunity for a commercially minded After Market Sales professional to join a growing service team in a role with a strong sales and revenue focus. You will take ownership of a defined customer base, driving service contract sales, renewals, and account growth, while delivering a high level of customer support. This position is ideal for someone who enjoys building relationships, identifying opportunities, and directly impacting business performance.
Key Responsibilities
- Manage and grow a portfolio of customer accounts within a designated territory
- Identify and win back lost business while actively targeting competitor accounts
- Drive service contract sales, renewals, and upgrades to increase recurring revenue
- Proactively convert “break-fix” / ad-hoc customers into long-term contract clients
- Engage customers early in their lifecycle (including warranty phase) to secure future service agreements
- Build strong, consultative relationships to position yourself as a trusted advisor
- Identify upselling and cross-selling opportunities across the service offering
- Work towards and contribute to revenue, margin, and growth targets
- Maintain a clear understanding of your pipeline and actively follow up on all opportunities
Customer Support & Administration
- Act as the first point of contact for customer enquiries via phone and email
- Generate and manage service quotations, ensuring strong conversion rates
- Coordinate service activities with Field Service Engineers to ensure customer satisfaction
- Manage contract renewals end-to-end, ensuring high retention rates
- Set up new installations and maintain accurate service records
- Monitor shared inboxes and ensure all opportunities are captured and progressed
- Support internal reporting and contribute to team performance updates
Requirements
- Proven experience in a sales, account management, or service sales environment (aftersales experience highly desirable)
- Strong track record of meeting or exceeding commercial targets
- Confident communicator with the ability to influence and negotiate
- Proactive, target-driven mindset with a focus on results
- Highly organised with strong attention to detail
- Ability to manage multiple customer relationships and opportunities simultaneously
Sales Specialist Services (m/w/d) employer: Mansell Recruitment Group
Join a dynamic and supportive team as a Sales Specialist Services, where your contributions directly influence our growth and success. We pride ourselves on fostering a collaborative work culture that encourages professional development and offers competitive benefits, including flexible working arrangements and ongoing training opportunities. Located in a vibrant area, our company not only values your input but also provides a platform for you to build meaningful relationships with clients and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Specialist Services (m/w/d)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Understand their customer base and think about how you can contribute to their growth. Tailor your answers to show how your experience aligns with their needs, especially in driving service contract sales.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. Use this opportunity to reiterate your enthusiasm for the role and mention something specific from the interview that resonated with you.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Sales Specialist Services role. Plus, it shows you’re genuinely interested in being part of our team. Let’s make it happen!
We think you need these skills to ace Sales Specialist Services (m/w/d)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Sales Specialist Services role. Highlight your sales achievements and any experience in account management to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about sales and how you’ve successfully built relationships in the past. Make it personal and engaging!
Showcase Your Results:When detailing your previous roles, focus on quantifiable results. Did you exceed sales targets? How did you grow customer accounts? Numbers speak volumes, so let us see your impact!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Mansell Recruitment Group
✨Know Your Numbers
Before the interview, brush up on your sales metrics and achievements. Be ready to discuss specific examples of how you've met or exceeded targets in previous roles. This will show that you’re results-driven and understand the importance of revenue growth.
✨Research the Company
Take some time to learn about the company’s services and their market position. Understanding their customer base and competitors will help you tailor your responses and demonstrate your genuine interest in the role.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific sales situations, like winning back lost business or upselling services. Think of real-life examples from your experience that showcase your problem-solving skills and ability to build relationships.
✨Showcase Your Customer Support Skills
Since this role involves a lot of customer interaction, be prepared to discuss how you’ve provided excellent customer support in the past. Highlight your communication skills and any strategies you’ve used to ensure customer satisfaction and retention.
