At a Glance
- Tasks: Support the sales team by processing orders and maintaining customer records.
- Company: Join a dynamic team in a fast-paced commercial environment.
- Benefits: Gain valuable experience with a competitive salary and potential for growth.
- Other info: This is a 6-month fixed-term contract with opportunities to learn and grow.
- Why this job: Be a key player in delivering excellent customer service and ensuring smooth operations.
- Qualifications: Strong administrative skills and a proactive attitude are essential.
The predicted salary is between 25000 - 28500 £ per year.
An excellent opportunity has arisen for an organised and proactive Sales Account Administrator to join a busy sales support team. This role is ideal for someone with strong administrative skills who enjoys working in a fast-paced commercial environment, supporting customers and internal teams to ensure the smooth processing of orders from enquiry through to delivery. Working closely with Sales, Service, Finance and Logistics teams, you will play a key role in maintaining excellent customer service and ensuring sales operations run efficiently.
Key Responsibilities
- Provide administrative support to the sales team to help achieve business objectives and deliver excellent customer service.
- Process customer orders accurately and manage order progress through CRM and ERP systems.
- Maintain customer records, sales opportunities and campaign information.
- Coordinate with internal departments to provide customers with delivery updates, estimated arrival times and tracking information.
- Assist with overdue payment follow-up and support after-sales customer satisfaction.
- Produce and distribute regular sales and order reports.
- Process returns, warranty claims, concessions and order amendments.
- Create and maintain customer accounts.
Sales Account Administrator employer: Mansell Recruitment Group
Join a dynamic and supportive team in High Wycombe, where your organisational skills will shine as a Sales Account Administrator. We pride ourselves on fostering a collaborative work culture that values employee growth and development, offering opportunities for training and advancement within the company. With a focus on excellent customer service and efficient sales operations, you'll find meaningful and rewarding employment in a fast-paced environment that encourages innovation and teamwork.
