At a Glance
- Tasks: Support customers and sales teams with technical enquiries and product applications.
- Company: Join a dynamic team in Milton Keynes focused on engineering solutions.
- Benefits: Competitive salary, benefits package, and opportunities for professional growth.
- Other info: Exciting projects and a collaborative environment await you!
- Why this job: Make a real impact by solving problems and supporting innovative products.
- Qualifications: Degree in Electrical Engineering or related field; strong technical support experience.
My client is seeking a Technical Sales Support Engineer with an electrical engineering background to join their team in Milton Keynes. This is an office-based position supporting both customers and the external sales team with technical enquiries, product applications, and engineering solutions. The role would suit someone with a strong electrical engineering background who enjoys problem-solving, technical support, and working closely with both customers and internal teams.
Key Responsibilities
- Provide technical support to customers via telephone and email
- Assist with product selection, application support, and technical enquiries
- Investigate and report on returned products, identifying faults and potential improvements
- Support the introduction and development of new products and solutions
- Conduct market and competitor analysis to support business growth
- Work closely with the sales team to provide technical guidance and application support
- Deliver product training to both customers and internal colleagues
- Support product lifecycle activities, including new product launches and product updates
- Prepare technical reports, documentation, and supporting information where required
- Manage multiple projects and priorities while meeting deadlines
The Candidate
- Degree, HNC or HND qualified in Electrical Engineering or a related discipline
- Previous experience within an engineering, technical support, applications, or customer-facing engineering role
- Strong electrical engineering knowledge with good fault-finding and diagnostic skills
- Experience working with automation systems, PLCs, drives, control systems, or similar technologies would be advantageous
- Able to communicate technical information clearly to both technical and non-technical audiences
- Confident supporting customers via telephone, email, and face-to-face discussions
- Methodical problem solver with strong organisational skills
- Experience producing technical reports and maintaining accurate records
- Able to manage multiple tasks and priorities effectively
- Strong interpersonal skills with a proactive and customer-focused approach
Salary £40k- £45k plus benefits
Technical Sales Support Engineer in Milton Keynes employer: Mansell Recruitment Group
Join a dynamic team in Milton Keynes as a Technical Sales Support Engineer, where your electrical engineering expertise will be valued and nurtured. Our company fosters a collaborative work culture that prioritises employee growth through continuous training and development opportunities, ensuring you can advance your career while making a meaningful impact. Enjoy competitive salaries, a supportive environment, and the chance to work on innovative projects that drive business success.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Sales Support Engineer in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who might know about openings for Technical Sales Support Engineers. A friendly chat can lead to insider info or even a referral!
✨Tip Number 2
Prepare for those interviews! Brush up on your electrical engineering knowledge and be ready to discuss how you can solve technical problems. Practice explaining complex concepts in simple terms – it’ll impress both technical and non-technical interviewers.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled technical challenges in the past. This will demonstrate your ability to support customers effectively and work closely with sales teams.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Technical Sales Support Engineer in Milton Keynes
Some tips for your application 🫡
Show Off Your Technical Skills:Make sure to highlight your electrical engineering background and any relevant experience in your application. We want to see how your skills align with the role, so don’t hold back on showcasing your technical know-how!
Tailor Your Application:Take a moment to customise your CV and cover letter for this specific role. Mention how your previous experiences relate to the responsibilities listed in the job description. This shows us you’re genuinely interested and have done your homework!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to explain your experiences and skills, especially when discussing technical topics. We appreciate clarity as much as we appreciate technical prowess!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be good to go!
How to prepare for a job interview at Mansell Recruitment Group
✨Know Your Stuff
Make sure you brush up on your electrical engineering knowledge. Be ready to discuss specific technologies like PLCs and control systems, as well as any relevant projects you've worked on. This will show that you’re not just familiar with the theory but can apply it practically.
✨Practice Problem-Solving
Since the role involves a lot of technical support and problem-solving, prepare for scenario-based questions. Think of examples where you've successfully diagnosed issues or provided solutions. This will demonstrate your methodical approach and ability to think on your feet.
✨Communicate Clearly
You’ll need to explain complex technical information to both technical and non-technical audiences. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with this.
✨Show Your Team Spirit
This position requires collaboration with both customers and internal teams. Be prepared to discuss how you’ve worked effectively in a team setting before. Highlight your interpersonal skills and proactive approach to customer service, as these are key to success in this role.
