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For Companies At a Glance
- Tasks: Lead HMI projects, support customers, and manage application engineering teams.
- Company: Join a top supplier of advanced solutions across various industries.
- Benefits: Enjoy a competitive salary, bonuses, private medical, and more perks.
- Why this job: Be part of a dynamic team, drive innovation, and enhance customer experiences.
- Qualifications: Strong HMI background with experience in embedded systems or software integration required.
- Other info: Extensive travel to customer sites is involved.
The predicted salary is between 48000 - 64000 £ per year.
A leading supplier of advanced solutions used across a variety of industries is seeking an experienced Application Manager with a strong technical background in HMI. This role will provide technical expertise during pre-sales and post-sales phases, involving extensive travel to customer sites.
The Role
- Total customer retention: Provide existing customers with support and engineering innovations to ensure end-of-life contracts are re-won and they are delighted with their experience of their products and engineering. This may involve management, new product development support, or customer relationship management with engineering items.
- High win rate of all RFQs: Fast and thorough response and support to the sales team to deliver competitive solutions for our customers across all of their product sets.
- Pre-sales support: Assist customers, prospects, and sales team members in understanding products and perform product demonstrations for various applications/use cases – find and notice problems and propose solutions.
- Develop and Manage application engineering team: Colleagues in your department as this grows to be developing quickly, inspired and motivated to hit similar high standards.
- Project management: Resource forecasting and engineering administrative maintenance – be the single point of engineering contact who has full grip of all engineering related items and maintains the supporting admin such as engineering documentation.
- Participate in technical meetings: Prepare training programs for the sales team.
The Candidate
This role would suit a candidate with a strong technical background in HMI and either embedded systems/firmware or software integration background who is looking to pursue a more commercial role.
Requirements
- Display technology experience.
- Experience of Human-Machine Interface and related hardware (essential).
- Experience of development and implementation of firmware and application software integration.
- Knowledge and experience of development and implementation of embedded system design.
- Embrace a customer-centric mindset and be comfortable in an outward-facing role.
The Package
Salary is negotiable depending on skills and experience. Other benefits include bonus and private medical.
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HMI Manager employer: Mansell Recruitment Group
Contact Detail:
Mansell Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HMI Manager
✨Tip Number 1
Make sure to highlight your technical expertise in HMI and related technologies during networking events or conversations. Engaging with industry professionals can help you gain insights into the role and potentially lead to referrals.
✨Tip Number 2
Prepare to discuss your experience with customer relationship management and how you've successfully retained clients in previous roles. This will demonstrate your ability to maintain high customer satisfaction, which is crucial for this position.
✨Tip Number 3
Familiarize yourself with the latest trends in Human-Machine Interface technology. Being knowledgeable about current advancements will not only impress during interviews but also show your commitment to staying ahead in the field.
✨Tip Number 4
Consider reaching out to current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations for the HMI Manager role, helping you tailor your approach.
We think you need these skills to ace HMI Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the HMI Manager position. Highlight key responsibilities and required skills, such as technical expertise in HMI and experience with embedded systems or software integration.
Tailor Your CV: Customize your CV to reflect your relevant experience in HMI and application engineering. Emphasize your technical background, project management skills, and any customer-facing roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and how your skills align with the company's needs. Mention specific experiences where you provided technical support or managed customer relationships.
Highlight Achievements: In both your CV and cover letter, include quantifiable achievements related to customer retention, RFQ win rates, or successful product demonstrations. This will demonstrate your impact in previous roles.
How to prepare for a job interview at Mansell Recruitment Group
✨Showcase Your Technical Expertise
Make sure to highlight your strong technical background in HMI and related technologies during the interview. Be prepared to discuss specific projects where you've successfully implemented firmware or software integration, as this will demonstrate your capability to handle the technical demands of the role.
✨Understand Customer-Centric Solutions
Since the role emphasizes a customer-centric mindset, be ready to share examples of how you've previously supported customers or improved their experience with engineering innovations. This will show that you can maintain high customer retention and satisfaction.
✨Prepare for Pre-Sales Scenarios
Anticipate questions related to pre-sales support and product demonstrations. Practice explaining complex technical concepts in simple terms, as you'll need to assist customers and sales team members in understanding products effectively.
✨Demonstrate Leadership and Team Management Skills
As the role involves developing and managing an application engineering team, be prepared to discuss your leadership style and any previous experience in managing teams. Highlight how you inspire and motivate others to achieve high standards.
