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For Companies At a Glance
- Tasks: Drive sales and grow customer accounts while providing top-notch support.
- Company: Join a dynamic service team in a growing company.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Why this job: Make a real impact by building relationships and driving business success.
- Qualifications: Sales experience and strong communication skills are essential.
- Other info: Exciting opportunity for proactive individuals looking to excel in sales.
The predicted salary is between 35000 - 45000 ÂŁ per year.
This is a fantastic opportunity for a commercially minded After Market Sales professional to join a growing service team in a role with a strong sales and revenue focus. You will take ownership of a defined customer base, driving service contract sales, renewals, and account growth, while delivering a high level of customer support. This position is ideal for someone who enjoys building relationships, identifying opportunities, and directly impacting business performance.
Key Responsibilities
- Manage and grow a portfolio of customer accounts within a designated territory
- Identify and win back lost business while actively targeting competitor accounts
- Drive service contract sales, renewals, and upgrades to increase recurring revenue
- Proactively convert “break-fix” / ad-hoc customers into long-term contract clients
- Engage customers early in their lifecycle (including warranty phase) to secure future service agreements
- Build strong, consultative relationships to position yourself as a trusted advisor
- Identify upselling and cross-selling opportunities across the service offering
- Work towards and contribute to revenue, margin, and growth targets
- Maintain a clear understanding of your pipeline and actively follow up on all opportunities
Customer Support & Administration
- Act as the first point of contact for customer enquiries via phone and email
- Generate and manage service quotations, ensuring strong conversion rates
- Coordinate service activities with Field Service Engineers to ensure customer satisfaction
- Manage contract renewals end-to-end, ensuring high retention rates
- Set up new installations and maintain accurate service records
- Monitor shared inboxes and ensure all opportunities are captured and progressed
- Support internal reporting and contribute to team performance updates
Requirements
- Proven experience in a sales, account management, or service sales environment (aftersales experience highly desirable)
- Strong track record of meeting or exceeding commercial targets
- Confident communicator with the ability to influence and negotiate
- Proactive, target-driven mindset with a focus on results
- Highly organised with strong attention to detail
- Ability to manage multiple customer relationships and opportunities simultaneously
Services Sales Specialist in High Wycombe employer: Mansell Recruitment Group
Contact Detail:
Mansell Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Sales Specialist in High Wycombe
✨Tip Number 1
Get to know your potential employer! Research their services and understand their customer base. This will help you tailor your conversations and show that you're genuinely interested in how you can contribute to their success.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common sales scenarios. Think about how you would handle objections or upsell services. Being ready to demonstrate your skills can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you top of mind and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for their team.
We think you need these skills to ace Services Sales Specialist in High Wycombe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Services Sales Specialist. Highlight your experience in sales and account management, especially any aftersales experience. We want to see how you've driven revenue and built strong customer relationships!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've met or exceeded targets and how you’ve successfully managed customer accounts. We love a good story!
Show Off Your Communication Skills: As a Services Sales Specialist, you'll need to communicate effectively with customers and colleagues. In your application, demonstrate your confident communication style. Whether it's through your CV or cover letter, let us see how you can influence and negotiate!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re proactive and keen to join our team at StudySmarter!
How to prepare for a job interview at Mansell Recruitment Group
✨Know Your Numbers
Before the interview, brush up on your sales metrics and achievements. Be ready to discuss specific examples of how you've met or exceeded targets in previous roles. This will show that you understand the importance of driving revenue and can directly contribute to the company's goals.
✨Build Rapport
Since this role is all about building relationships, practice your interpersonal skills. During the interview, engage with your interviewer by asking questions and showing genuine interest in their experiences. This will help you come across as a consultative partner rather than just a candidate.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific sales situations, like winning back lost business or converting ad-hoc customers into long-term clients. Think of examples from your past where you've successfully navigated similar challenges and be ready to share those stories.
✨Showcase Your Organisational Skills
This role requires managing multiple accounts and opportunities simultaneously. Be prepared to discuss how you stay organised and prioritise tasks. You might even want to bring a simple example of a system or tool you use to manage your workload effectively.