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For Companies At a Glance
- Tasks: Drive service contract sales and build strong customer relationships.
- Company: Join a growing service team in a dynamic environment.
- Benefits: Competitive salary, career growth, and a supportive team culture.
- Why this job: Make a real impact by driving revenue and enhancing customer satisfaction.
- Qualifications: Experience in sales or account management with a results-driven mindset.
- Other info: Opportunity to work with a diverse portfolio of clients and develop your skills.
The predicted salary is between 35000 - 45000 ÂŁ per year.
This is a fantastic opportunity for a commercially minded After Market Sales professional to join a growing service team in a role with a strong sales and revenue focus. You will take ownership of a defined customer base, driving service contract sales, renewals, and account growth, while delivering a high level of customer support. This position is ideal for someone who enjoys building relationships, identifying opportunities, and directly impacting business performance.
Key Responsibilities
- Manage and grow a portfolio of customer accounts within a designated territory
- Identify and win back lost business while actively targeting competitor accounts
- Drive service contract sales, renewals, and upgrades to increase recurring revenue
- Proactively convert “break-fix” / ad-hoc customers into long-term contract clients
- Engage customers early in their lifecycle (including warranty phase) to secure future service agreements
- Build strong, consultative relationships to position yourself as a trusted advisor
- Identify upselling and cross-selling opportunities across the service offering
- Work towards and contribute to revenue, margin, and growth targets
- Maintain a clear understanding of your pipeline and actively follow up on all opportunities
Customer Support & Administration
- Act as the first point of contact for customer enquiries via phone and email
- Generate and manage service quotations, ensuring strong conversion rates
- Coordinate service activities with Field Service Engineers to ensure customer satisfaction
- Manage contract renewals end-to-end, ensuring high retention rates
- Set up new installations and maintain accurate service records
- Monitor shared inboxes and ensure all opportunities are captured and progressed
- Support internal reporting and contribute to team performance updates
Requirements
- Proven experience in a sales, account management, or service sales environment (aftersales experience highly desirable)
- Strong track record of meeting or exceeding commercial targets
- Confident communicator with the ability to influence and negotiate
- Proactive, target-driven mindset with a focus on results
- Highly organised with strong attention to detail
- Ability to manage multiple customer relationships and opportunities simultaneously
Service Sales Specialist (m/w/d) in High Wycombe employer: Mansell Recruitment Group
Contact Detail:
Mansell Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Sales Specialist (m/w/d) in High Wycombe
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Service Sales Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its service offerings. Be ready to discuss how you can drive service contract sales and renewals, and share examples of how you've built strong customer relationships in the past.
✨Tip Number 3
Don’t just wait for job postings to come to you! Actively target companies you admire and reach out directly. Express your interest in their service team and how you can contribute to their growth – it shows initiative!
✨Tip Number 4
Finally, apply through our website! We love seeing candidates who are genuinely interested in joining our team. Make sure your application highlights your sales achievements and customer support skills to stand out from the crowd.
We think you need these skills to ace Service Sales Specialist (m/w/d) in High Wycombe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Service Sales Specialist role. Highlight your sales achievements and any experience in account management to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about service sales and how you’ve successfully built relationships in the past. Make it personal and engaging!
Showcase Your Results: When detailing your previous roles, focus on quantifiable results. Did you exceed sales targets? How did you grow customer accounts? We love numbers that demonstrate your impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Mansell Recruitment Group
✨Know Your Numbers
Before the interview, brush up on your sales metrics and achievements. Be ready to discuss specific examples of how you've met or exceeded targets in previous roles. This will show that you understand the importance of driving revenue and can back it up with real results.
✨Build Rapport
Since this role is all about building relationships, practice your interpersonal skills. During the interview, engage with your interviewer by asking questions and showing genuine interest in their experiences. This will help you come across as a consultative partner rather than just a candidate.
✨Understand the Product
Familiarise yourself with the company's service offerings and any recent developments in the industry. Being knowledgeable about what you’ll be selling will not only impress your interviewers but also allow you to discuss how you can identify upselling and cross-selling opportunities effectively.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific situations, such as winning back lost business or managing multiple accounts. Prepare some scenarios from your past experience where you successfully navigated similar challenges, highlighting your proactive and target-driven mindset.