At a Glance
- Tasks: Service and maintain water treatment equipment while travelling across the UK and internationally.
- Company: Dynamic company focused on water treatment solutions with a commitment to customer care.
- Benefits: Competitive salary, travel expenses covered, and a vehicle provided.
- Other info: Home-based role with opportunities for learning and skill development.
- Why this job: Join a growing field and make a difference in water treatment technology.
- Qualifications: Electro-mechanical engineering background and strong customer service skills required.
The predicted salary is between 40000 - 40000 £ per year.
Are you a skilled Field Service Engineer looking for your next challenge? This role offers the opportunity to work across the UK and internationally, with some travel and time away from home required. All travel is pre-arranged and fully expensed. As your experience grows, you may also be involved in commissioning newly installed systems, which can occasionally require extended stays on-site.
Key Responsibilities:
- Service and maintain a variety of water treatment equipment including Reverse Osmosis systems, Deionisers, Filtration Units, Water Softeners, and Effluent Treatment Plants at customer sites both in the UK and overseas.
- Develop and manage relationships with customers and on-site personnel.
- Diagnose and resolve technical issues in the field and through remote support.
- Undertake installation and commissioning work depending on your skills and qualifications.
- Produce detailed service reports and other documentation using Microsoft Word.
- Provide support that aligns with both commercial and technical specifications.
- Contribute to internal service improvement efforts to drive efficiency and quality.
- Maintain a high standard of customer care and technical service.
- Adhere to all relevant policies, including health and safety regulations.
- Proactively pursue opportunities for learning and skill development.
Candidate Profile:
- Qualified electro-mechanical engineer with a multi-disciplinary background.
- Previous experience in water treatment or a similar technical field is advantageous.
- Field service or remote technical support experience is beneficial.
- Strong commitment to delivering excellent customer service.
- Excellent verbal and written communication skills with the ability to engage with a range of stakeholders.
- Professional, self-motivated, and well-organised.
- Comfortable using Microsoft Office applications.
- Holds GCSEs or equivalent in English and Maths.
- Full UK driving licence and willingness to travel nationally and internationally.
Location: This is a home-based role with travel as required. A vehicle and fuel card are included as part of the package.
Salary: £35,000-£45,000 DOE
Service Engineer in Gloucester employer: Mansell Recruitment Group
Join a dynamic team as a Field Service Engineer, where your skills will be valued and your career can flourish. With a strong commitment to employee development, we offer extensive training opportunities and a supportive work culture that prioritises customer satisfaction and technical excellence. Enjoy the flexibility of a home-based role with fully expensed travel, allowing you to explore diverse locations while making a meaningful impact in the water treatment industry.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer in Gloucester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Field Service Engineer role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Get your hands dirty with some practical experience! If you can, volunteer or take on short-term projects related to water treatment systems. This not only boosts your CV but also gives you real-world stories to share during interviews.
✨Tip Number 3
Prepare for those interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss how you’ve tackled challenges in the field and how you maintain strong relationships with clients. We want to see that passion for service!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company. Let’s get you that Field Service Engineer position!
We think you need these skills to ace Service Engineer in Gloucester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with water treatment equipment and any relevant technical skills. We want to see how your background fits with what we do!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. We love seeing genuine enthusiasm for the job!
Showcase Your Communication Skills:Since you'll be engaging with customers and stakeholders, it's crucial to demonstrate your excellent communication skills in your application. We appreciate clear and concise writing that reflects your professionalism.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mansell Recruitment Group
✨Know Your Tech
Brush up on your knowledge of water treatment systems, especially Reverse Osmosis and Filtration Units. Be ready to discuss your hands-on experience and how you've tackled technical issues in the past.
✨Customer Care Counts
Prepare examples that showcase your commitment to excellent customer service. Think about times when you went above and beyond for a client or resolved a tricky situation with a customer.
✨Communication is Key
Practice articulating your thoughts clearly, especially when discussing technical concepts. You’ll need to engage with various stakeholders, so being able to explain things simply is crucial.
✨Show Your Organisational Skills
Since this role involves travel and managing multiple tasks, be ready to share how you stay organised. Discuss any tools or methods you use to keep track of your work and ensure timely service delivery.
