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For Companies At a Glance
- Tasks: Manage customer repairs, perform maintenance, and assemble products to ensure top performance.
- Company: Join a leading engineering firm focused on quality and innovation.
- Benefits: Competitive salary, hands-on experience, and opportunities for growth.
- Why this job: Make a real difference by solving problems and working with cutting-edge technology.
- Qualifications: Experience in mechanical/hydraulic engineering and ability to work independently.
- Other info: Dynamic role with a focus on customer satisfaction and quality standards.
The predicted salary is between 34000 - 51000 £ per year.
Job Description
Overview
This is an excellent opportunity for a Field Service & Repair Engineer / Assembler will be responsible for managing the customer repairs process as well as providing on-site service work at customer sites on brakes, clutches and couplings. This includes diagnosing faults, performing scheduled maintenance, and ensuring optimal performance of the company products. They will also carry out assembly work when there is a no field service and repair work.
Key Responsibilities
- Manage customer returns process to achieve annual repairs sales target and on time delivery in line with customer expectations
- Strip and survey returned items and produce detailed report on parts and labour required with costings to repair the units if viable
- Rebuild customer returns to “as new” standard to allocated delivery date as required.
- Carry out service work on supplied Brakes, Clutches and Couplings at Bedford plant and remotely at customer site.
- Support Sales and Engineering with service, commissioning and sales support work on all products sold via Bedford plant
- Support Quality and inspection to maintain ISO9001 quality management system and achieve on time delivery of processes.
- Assemble and test products to specification, referring to working instructions and drawings, using air gun and spanners, paying particular attention to cleanliness of parts.
- Operate overhead travelling gantry crane and provide correct slinging procedure to load and transport large items.
The Candidate
Experience of maintaining processes and on time delivery.
Experience of mechanical / hydraulic service / maintenance engineering.
Experience working remotely on customer installations and managing own workloads
Working to engineering drawings
Experience with building assemblies
Salary
£40,000 – £45,000 per year (depending on skills and experience).
Field Service Engineer employer: Mansell Recruitment Group
Contact Detail:
Mansell Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent projects. This will help you tailor your conversation during interviews and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 3
Prepare for hands-on assessments! As a Field Service Engineer, you might be tested on your technical skills. Brush up on your mechanical and hydraulic knowledge, and practice diagnosing faults or performing maintenance tasks to impress during practical evaluations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and submit your application today!
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with mechanical and hydraulic service. We want to see how your skills match up with the job description, so don’t be shy about showcasing relevant projects or roles you've had!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Field Service Engineer role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Showcase Problem-Solving Skills: In your application, highlight any experiences where you diagnosed faults or managed repairs. We’re looking for someone who can think on their feet and tackle challenges head-on, so share those stories with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Mansell Recruitment Group
✨Know Your Stuff
Make sure you brush up on your mechanical and hydraulic engineering knowledge. Familiarise yourself with the specific products you'll be working on, like brakes, clutches, and couplings. Being able to discuss these in detail will show that you're serious about the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed faults and managed repairs in the past. Think of specific situations where you had to troubleshoot issues on-site or during maintenance. This will demonstrate your hands-on experience and ability to think on your feet.
✨Understand the Customer Focus
Since this role involves managing customer returns and ensuring satisfaction, be ready to talk about how you've handled customer interactions before. Highlight any experiences where you went above and beyond to meet customer expectations, as this will resonate well with the interviewers.
✨Get Familiar with ISO9001 Standards
Since quality management is a key part of the job, it’s a good idea to understand the basics of ISO9001. Be prepared to discuss how you’ve maintained quality standards in previous roles, as this will show that you can contribute to their processes effectively.
