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For Companies At a Glance
- Tasks: Support the sales team with order processing and customer communication.
- Company: Established engineering company focused on delivering excellent customer service.
- Benefits: Competitive salary, potential bonuses, and a supportive work environment.
- Why this job: Be a vital part of a dynamic team and enhance your administrative skills.
- Qualifications: Experience in sales administration or customer support is preferred.
- Other info: Full-time office-based role with opportunities for growth.
The predicted salary is between 21520 - 26800 £ per year.
An established engineering company is looking for a Sales Administrator to support the sales team with order processing, customer communication, and general administration. This role is key to keeping sales operations running smoothly and delivering a high level of customer service.
The Role
- Manage customer orders, maintain accurate records, and act as a link between customers and internal teams.
- This is a full-time, office-based position.
Key Responsibilities
- Process customer orders accurately, including order checks.
- Manage the sales inbox and handle customer enquiries by phone and email.
- Provide updates on order status, delivery times, and availability.
- Support the sales team with day-to-day administration.
- Maintain accurate customer and sales records.
- Update and manage ERP/CRM systems.
- Liaise with warehouse, logistics, and finance teams.
- Produce basic reports and support KPI tracking.
- Ensure processes are followed and support audits when required.
Candidate Requirements
- Experience in sales administration, order processing, or customer support.
- Strong attention to detail and organisation skills.
- Confident communicator with a customer-focused approach.
- Ability to manage multiple tasks and priorities.
- Good IT skills, including Microsoft Office.
- Experience with ERP or CRM systems preferred.
The Package
Salary: Up to £26,900 per annum starting salary plus discretional bonus.
Sales Administrator in Crawley employer: Mansell Recruitment Group
Contact Detail:
Mansell Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Crawley
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering sector and let them know you're on the hunt for a Sales Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to sales administration. Think about how you can showcase your attention to detail and customer-focused approach. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from the interview to remind them of your conversation and reinforce your interest.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Sales Administrator in Crawley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales administration and customer support. We want to see how your skills match the role, so don’t be shy about showcasing your attention to detail and organisation skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Sales Administrator role. Share specific examples of how you've managed customer orders or supported a sales team in the past.
Show Off Your IT Skills: Since good IT skills are a must, make sure to mention your proficiency with Microsoft Office and any experience you have with ERP or CRM systems. We love seeing candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Mansell Recruitment Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Administrator inside out. Familiarise yourself with order processing, customer communication, and how to maintain accurate records. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
As a Sales Administrator, you'll be the link between customers and internal teams. Practice articulating your thoughts clearly and concisely. Prepare examples of how you've effectively communicated with customers or resolved issues in the past to demonstrate your customer-focused approach.
✨Get Tech-Savvy
Brush up on your IT skills, especially with Microsoft Office and any ERP/CRM systems you might have used. If you’re familiar with specific software mentioned in the job description, be ready to discuss your experience with it. This shows you can hit the ground running!
✨Prepare for Scenario Questions
Expect questions that assess your ability to manage multiple tasks and priorities. Think of scenarios where you successfully juggled various responsibilities or handled a challenging customer situation. This will highlight your organisational skills and ability to thrive under pressure.
