At a Glance
- Tasks: Manage key customer accounts and ensure exceptional service in a dynamic manufacturing environment.
- Company: Join a collaborative team in a leading manufacturing company focused on growth.
- Benefits: Enjoy a competitive salary, generous holiday, and modern facilities.
- Why this job: Make a real impact by driving customer satisfaction and business growth.
- Qualifications: Experience in account management and strong communication skills required.
- Other info: Fast-paced role with opportunities for professional development and travel.
The predicted salary is between 28800 - 43200 £ per year.
As an Account Manager, you’ll join a collaborative commercial team supporting the factory. You’ll manage day-to-day communications and commercial relationships with a portfolio of key customers - ensuring exceptional service, efficient order management, and ongoing business growth.
This is a customer-facing, factory-based role where you’ll take ownership of accounts, oversee production scheduling, coordinate with internal teams, and drive customer satisfaction and profitability.
Key Responsibilities
- Act as the main point of contact for allocated customers, ensuring their needs are met.
- Manage orders from placement through to delivery, liaising closely with production, engineering, and quality teams.
- Handle purchase orders and support material planning with buyers.
- Prepare and attend Quarterly Business Reviews (QBRs).
- Monitor commercial performance and present KPIs to the senior team.
- Support negotiations for new business and continuous improvement projects.
- Maintain strong, proactive relationships with customers, promoting growth and efficiency.
About You
- Proven experience managing customer accounts within a manufacturing environment (electronics preferred).
- Strong communication, negotiation, and relationship-building skills.
- Commercially astute, with understanding of revenue and margin impact.
- Confident using MRP systems and handling complex data with accuracy.
- Able to thrive in a fast-paced, hands-on manufacturing setting.
- Full UK driving licence and willingness to travel (mostly UK-based).
What’s on Offer
- Competitive salary (dependent on skills and experience)
- 37-hour working week (Mon–Thurs 08:00–16:30, Fri 08:00–13:30)
- 22 days holiday + Bank Holidays + up to 3 additional long-service days
- Company pension
- Free parking, modern facilities, and complimentary refreshments
Account Manager employer: Mansell Recruitment Group
Contact Detail:
Mansell Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Account Manager role. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its customers. Understand their needs and think about how you can add value as an Account Manager. This will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As an Account Manager, you'll need to build strong relationships with customers. Role-play common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it shows you're proactive and really want to be part of what we do.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Account Manager role. Highlight your experience in managing customer accounts, especially in a manufacturing environment, and showcase those strong communication and negotiation skills we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background aligns with our needs. Don’t forget to mention your understanding of revenue and margin impact – it’s key for us!
Showcase Relevant Experience: When filling out your application, be sure to include specific examples of how you've successfully managed customer relationships and driven business growth. We love seeing real-life scenarios that demonstrate your skills in action!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Mansell Recruitment Group
✨Know Your Customers
Before the interview, research the company's key customers and their industries. Understanding their needs and challenges will help you demonstrate how you can manage relationships effectively and provide exceptional service.
✨Showcase Your Communication Skills
As an Account Manager, strong communication is crucial. Prepare examples of how you've successfully managed customer communications in the past. Be ready to discuss how you handle difficult conversations or negotiations.
✨Familiarise Yourself with MRP Systems
Since the role involves using MRP systems, brush up on your knowledge of these tools. If you have experience with specific systems, mention them during the interview to show you're ready to hit the ground running.
✨Prepare for QBR Discussions
Quarterly Business Reviews are a key part of the role. Think about how you would present KPIs and commercial performance. Practising a mock presentation can help you feel more confident when discussing these topics in the interview.