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- Tasks: Manage key customer accounts and ensure exceptional service and growth.
- Company: Join a dynamic manufacturing team with a focus on collaboration.
- Benefits: Competitive salary, generous holiday, pension, and modern facilities.
- Why this job: Be the go-to person for customers and drive real business success.
- Qualifications: Experience in account management and strong communication skills required.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
As an Account Manager, you’ll join a collaborative commercial team supporting the factory. You’ll manage day-to-day communications and commercial relationships with a portfolio of key customers - ensuring exceptional service, efficient order management, and ongoing business growth.
This is a customer-facing, factory-based role where you’ll take ownership of accounts, oversee production scheduling, coordinate with internal teams, and drive customer satisfaction and profitability.
Key Responsibilities- Act as the main point of contact for allocated customers, ensuring their needs are met.
- Manage orders from placement through to delivery, liaising closely with production, engineering, and quality teams.
- Handle purchase orders and support material planning with buyers.
- Prepare and attend Quarterly Business Reviews (QBRs).
- Monitor commercial performance and present KPIs to the senior team.
- Support negotiations for new business and continuous improvement projects.
- Maintain strong, proactive relationships with customers, promoting growth and efficiency.
- Proven experience managing customer accounts within a manufacturing environment (electronics preferred).
- Strong communication, negotiation, and relationship-building skills.
- Commercially astute, with understanding of revenue and margin impact.
- Confident using MRP systems and handling complex data with accuracy.
- Able to thrive in a fast-paced, hands-on manufacturing setting.
- Full UK driving licence and willingness to travel (mostly UK-based).
- Up to £37,000
- 37-hour working week (Mon–Thurs 08:00–16:30, Fri 08:00–13:30)
- 22 days holiday + Bank Holidays + up to 3 additional long-service days
- Company pension
- Free parking, modern facilities, and complimentary refreshment
Account Manager employer: Mansell Recruitment Group
Contact Detail:
Mansell Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Account Manager role. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its customers, and think about how your experience aligns with their needs. Practise answering common interview questions, especially around managing customer accounts and driving satisfaction.
✨Tip Number 3
Showcase your skills! Bring examples of how you've successfully managed accounts in the past, particularly in a manufacturing environment. Highlight your communication and negotiation skills, as these are key for an Account Manager.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Account Manager role. Highlight your experience in managing customer accounts, especially in a manufacturing environment, and showcase those strong communication and negotiation skills we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Mention specific examples of how you've built relationships with customers and driven business growth in your previous roles.
Showcase Your Data Skills: Since we value accuracy and commercial insight, don’t forget to mention your experience with MRP systems and handling complex data. Give us examples of how you’ve used data to improve performance or support decision-making.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Mansell Recruitment Group
✨Know Your Customers
Before the interview, research the company's key customers and their industries. Understanding their needs and challenges will help you demonstrate how you can manage those accounts effectively and build strong relationships.
✨Showcase Your Communication Skills
As an Account Manager, communication is key. Prepare examples of how you've successfully managed customer communications in the past. Be ready to discuss how you handle difficult conversations and ensure customer satisfaction.
✨Demonstrate Commercial Awareness
Brush up on your knowledge of revenue and margin impacts. Be prepared to discuss how you've contributed to business growth in previous roles. This will show that you understand the commercial side of account management.
✨Prepare for QBRs
Since you'll be attending Quarterly Business Reviews, think about how you would present KPIs and performance metrics. Bring examples of how you've prepared for similar meetings in the past, highlighting your analytical skills and attention to detail.
