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For Companies At a Glance
- Tasks: Support customers with technical and administrative assistance while managing projects.
- Company: Join a growing team in a dynamic manufacturing environment.
- Benefits: Competitive salary and opportunities for career growth.
- Why this job: Make a real impact by enhancing customer support and driving business success.
- Qualifications: Background in mechanical or electrical engineering with technical aftercare experience.
- Other info: Work with a dedicated team focused on exceptional service and innovation.
The predicted salary is between 36000 - 60000 £ per year.
We have an exciting opportunity for an experienced Post Sales Engineer to join a growing team. The ideal candidate will have a background in mechanical or electrical engineering, preferably with experience in a manufacturing environment. As a Post Sales Engineer, you will provide both technical and administrative support across all aftercare activities, including regular communication with global customers, handling inquiries, and preparing detailed proposals. You will join a dedicated team focused on delivering exceptional customer support and service while contributing to key revenue and margin goals.
Responsibilities
- Provide professional, timely responses to customer inquiries.
- Offer commercial and technical assistance, including spare parts identification, provision of drawings, parts lists, and general technical support.
- Proactively identify and secure additional business opportunities, including enquiries and orders.
- Prepare proposals and negotiate commercial terms to gain business through repairs, refurbishments, upgrades, and modpacks for existing machines.
- Ensure all relevant information is accurately recorded in ERP and CRM systems to maintain smooth process flow.
- Manage projects, including resource allocation, to achieve successful completion.
- Work on proactive initiatives to increase opportunities for spare parts, reconditioning, upgrades, and contract sales.
- Provide costing support within the procurement framework, including sourcing components to maximise margins.
- Work in accordance with company procedures, guidelines, and terms of reference.
- Carry out additional tasks within the competence of the role as required.
Candidate Requirements
- Experienced working in a technical aftercare and post support environment.
- Mechanical or electrical engineering background.
- Good understanding of technical drawings.
- Excellent Microsoft Office skills.
- Experience with MRP/ERP systems.
- Desirable: Import/export or international experience.
- CAD experience.
- Experience in manufacturing.
- Additional language skills (e.g., French or Spanish).
Package
Salary for this role is competitive and will be discussed during the call. This position is advertised as an Employment Agency role for permanent positions and an Employment Business role for contract/temporary positions.
Post Sales Engineer in Bedford employer: Mansell Recruitment Group Plc
Contact Detail:
Mansell Recruitment Group Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Post Sales Engineer in Bedford
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field and let them know you're on the hunt for a Post Sales Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss how you've handled inquiries and provided support in previous roles. We want to see that you can communicate effectively with customers and tackle their issues head-on!
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've identified business opportunities or improved processes in your past roles. This will demonstrate your proactive approach and ability to contribute to revenue goals.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Good luck!
We think you need these skills to ace Post Sales Engineer in Bedford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in mechanical or electrical engineering, especially if you've worked in a manufacturing environment. We want to see how your skills align with the Post Sales Engineer role, so don’t be shy about showcasing relevant projects and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your experience in technical aftercare and how you can contribute to our customer support goals. Keep it professional but let your personality come through!
Show Off Your Technical Skills: Since this role involves providing technical support, make sure to highlight your proficiency with technical drawings and any experience with MRP/ERP systems. We love seeing candidates who can demonstrate their technical know-how and problem-solving abilities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Mansell Recruitment Group Plc
✨Know Your Technical Stuff
Brush up on your mechanical and electrical engineering principles. Be ready to discuss specific projects you've worked on, especially in a manufacturing environment. This will show that you not only understand the technical side but can also apply it practically.
✨Master the Art of Communication
Since you'll be dealing with global customers, practice clear and professional communication. Prepare examples of how you've handled customer inquiries or provided support in the past. This will demonstrate your ability to maintain strong relationships and provide exceptional service.
✨Get Familiar with ERP and CRM Systems
Make sure you understand how ERP and CRM systems work, as you'll need to record information accurately. If you have experience with specific systems, mention them during the interview. This shows you're ready to hit the ground running.
✨Show Your Proactive Side
Think of ways you've identified additional business opportunities in previous roles. Be prepared to discuss how you can contribute to increasing spare parts sales or upgrades. This proactive mindset is key for the role and will impress the interviewers.
